Perfect for a Spa
October 26, 2015

Perfect for a Spa

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Spa-Booker

Modules Used

  • NA

Overall Satisfaction with Booker

I used Booker as a spa manager at a medical spa in New York City and at a previous spa before that. I LOVE it and it really covered everything we needed. I do remember I wish that the reports section was a bit more user friendly but I found that after a lot of searching you would be able to figure out what was needed.
  • Appealing to the eye for not only customers but employees.
  • A great all-in-one program that you can truly run your business from.
  • Creating packages could be easier.
  • Reports could be "dumbed down" a bit to be more user friendly.
  • Mind Body
I currently use this at the job I am at now. The other one we have worked with was Google Calendar (not recommended). We are happy with Mind Body for the company that it is.
The main questions I had was the ease of booking for customers and employees. The company had a great reputation and it was very easy to use! I don't recall a specific situation where it was causing problems aside from the "site down" moments which weren't that bad for a small business but potentially a problem with a spa with more flow.