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BQE Core is the core of our business
April 21, 2022

BQE Core is the core of our business

Jacqueline Kipfer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

BQE Core

Overall Satisfaction with BQE Core

We use BQE Core for project management, allocation, budgets, invoicing,
receivables, vendor bills, and time management. BQE Core supports our entire operation and provides all of our accounting and business management data. Our entire staff uses the product to manage and account for their time, to manage and collaborate on projects, and as a support to our daily decision-making processes.
  • Project management structure integrates exactly with our business process.
  • Management of the end-to-end billing cycle and integration with our accounting package is very good. The ability to flex the way we present our invoices fits really well with the way we conduct our business.
  • The different ways that employees can enter their time in the Time Card view or directly as a Time Entry really match the way we work and saves a lot of time and mistakes in managing the time tracking process.
  • The allocation could be better, with functionality such as dependencies between project phases and being able to view multiple projects rolled up or by phase in the Gantt chart, and also a better link between allocation and budgets.
  • Performance can sometimes be very slow, especially when searching or filtering.
  • The ability to customize your own reports is really lacking. For example, the layout of the standard reports such as invoices is very limited and not very attractive. It is also fairly expensive to have a custom report created. We have had to get invoices, statements, and allocation data export custom reports created which I was not expecting to have to do.
  • BQE Core has allowed our growing business to manage time tracking in an effective and efficient manner. We could not have effectively kept running our operation without it.
  • BQE Core provides all of the reports we need to do our monthly management reporting. This allows us to quickly spot problems such as capacity overloads, receivables problems, budget overruns, or timekeeping issues.
  • BQE Core has supported our business objective of generating more profit from projects that we undertake by allowing us to quickly and effectively monitor budget burn rates before it becomes an issue.

Do you think BQE CORE delivers good value for the price?

Yes

Are you happy with BQE CORE's feature set?

Yes

Did BQE CORE live up to sales and marketing promises?

Yes

Did implementation of BQE CORE go as expected?

Yes

Would you buy BQE CORE again?

Yes

QuickBooks Online, Dext Prepare (with Receipt Bank), Microsoft Excel
Generally, the software is very good, easy to use, and intuitive. The search features are extremely useful and the flexibility in filtering reports is a feature that allows you to pinpoint specific data or transactions effectively and efficiently. Sometimes there are frustrating performance issues that can detract from the overall experience.
Usually, the support is really fast and the technicians are able to solve problems really quickly. There have been occasions however where a problem has not been able to be resolved during the call and the issue is escalated to the development team from there I have had to follow up multiple times to get a response. Several of my support calls that have reached this stage have gone unanswered which leads me to believe a better support call management system on BQE's side would help.
BQE Core is a really great product for time management, billing, Accounts receivable, Accounts payable, vendor billing, and project management for architectural practices. It is also very strong in supporting collaboration and management reporting as well as integration with other software that you may already be using such as Quickbooks. BQE Core is lacking in the allocation and forecasting area, especially when trying to see the big picture for capacity across the company.