Great For Social Media Analysis
January 11, 2014
Great For Social Media Analysis

Score 7 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction
- Brandwatch compiles social media posts in a concise and coherent manner that makes it easy to navigate hundreds of individual messages.
- Brandwatch makes it easy to filter results based on platform and export the results to Excel for further analysis. This function is essential for my use of the product and enables to to search for targeted phrases and keywords across social media outlets.
- Brandwatch gives detailed information about social media users right in the platform. There is no need to go to a specific Twitter or Facebook URL when a user's info is posted within the Brandwatch system.
- Personally I preferred the old Brandwatch layout to the current one. I liked the horizontal layout with the functionality across the top of the page.
- I would like to see a find function within social media results. Finding individual phrases and words within Brandwatch results would enable me to avoid exporting data into a spreadsheet. This is not a large issue for me, just something that would make my work easier.
- I would like to see Brandwatch use infinite scrolling so all results could come up on one page.
- Brandwatch has led to more efficient social media monitoring for our clients. Time spent manually sourcing Facebook and Twitter is now spent on other tasks.
- We are able to provide a wide range of social media analysis using Brandwatch deepening client relationships and developing new business.
- Brandwatch has had a positive impact on work and is considered as a tool for future projects.