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Brevo - our go-to email service provider
February 02, 2024

Brevo - our go-to email service provider

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brevo

We use Brevo for client email campaigns and newsletters and the platform is very easy to use and reasonably priced. I like the level of detail and flexibility Brevo allows when designing emails and I find their contact management system to be intuitive and user-friendly. Although there are other popular email campaign service providers out there, Brevo has always been our go-to. They have many other services available, but for now my company uses Brevo almost exclusively for emails.
  • Flexibility in email design
  • Easy contact list management
  • Simple and intuitive platform
  • Support is excellent. Tickets raised are dealt with within 24 hours.
  • Can be over-zealous with blocking accounts and approving contact lists.
  • Have had a couple of payment issues (quickly resolved, but frustrating).
  • More scope for data and analysis would always be nice.
Brevo is an excellent email campaign platform. They have SMS services and other marketing tools, but so far my company hasn't used them. Whenever people ask for a recommendation for email services, I say Brevo, although there are a couple of areas where they could look to the competition to improve.