Great niche dashboarding tool and usable by all
April 27, 2021

Great niche dashboarding tool and usable by all

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BrightGauge

BrightGauge was purchased as a solution for one particular department within our organization. There was a need to have a dashboard display on a large tv within that department to show current metric. It was used to provide that dashboard as well as some other dashboards for specific managers within that department.
  • Ease of use.
  • Visualizations.
  • Connecting to data.
  • Ability to build a data model.
  • Diversity of data.
  • Ability to share dashboards.
  • Provided real time data.
  • Could login and build a dashboard with little training.
  • Cheap when used sparingly.
BrightGauge is by far the easiest to learn/use of the BI tools I have experienced. We had managers building their own dashboards with no outside help. It is not incredibly versatile though so if you want to get much more beyond taking the data and putting it in a chart or table BrightGauge fell short there.

Do you think BrightGauge delivers good value for the price?

Yes

Are you happy with BrightGauge's feature set?

Yes

Did BrightGauge live up to sales and marketing promises?

Yes

Did implementation of BrightGauge go as expected?

Yes

Would you buy BrightGauge again?

Yes

Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
BrightGauge was a very good product for us. It provided just what we needed for a specific use case. It would be hard for it to scale to being an organizational BI tool unless the entire organization was one department. In the end I had to use another BI tool in order to solve the need to the entire company.

BrightGauge Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
9
Report Formatting Templates
Not Rated
Drill-down analysis
8
Formatting capabilities
7
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
5
Publish to PDF
10
Report Versioning
7
Report Delivery Scheduling
9
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
Not Rated
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
Not Rated
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
10
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated