What we thought
February 09, 2026

What we thought

Steve Toone | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrightHR

BrightHR has allowed us to stream line throughout the organisation, we have now got personal information uploaded and available at the touch of a button. It allows staff members to be independent and accountable for booking there own holidays and leave dates, rather than filling out a paper form, it also helps with looking through holiday dates when needed and keeping totals correct.

Pros

  • Holding Personal Information
  • Easy to log in and out
  • Easy for users to use

Cons

  • Rotas need to show total numbers of staff added
  • Needs to understand peoples separate shift patterns
  • Needs to understand different lengths of shifts
  • The reports are useful
  • It is now used to help the Director with wages on a monthly basis
  • It has streamlined and digitised Leave requests for the staff
I believe an 8 is a fair rating, although a very good system which has helped us a lot since integrating it, it still has a few improvements to be made to some of the services it offers

Do you think BrightHR delivers good value for the price?

Not sure

Are you happy with BrightHR's feature set?

Yes

Did BrightHR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrightHR go as expected?

Yes

Would you buy BrightHR again?

Yes

Less appropriate: We wanted to move our staff rota over to BrightHR to make this easier for staff and managers, but we found it was very clunky and wouldn't show total numbers of staff on a given date, we also found that it wouldn't distinguish between long day shifts and shorter shifts, so this was not feasible.

BrightHR Feature Ratings

7.8
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
5
Organization and location management
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
6.7
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
3
8.0
View and generate pay and benefit information
Not Rated
Update personal information
8
View company policy documentation
Not Rated
Asset Management ()
Not Rated
8.0
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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