Campaign Monitor is Clever!
Sarah Bandy | TrustRadius Reviewer
February 26, 2019

Campaign Monitor is Clever!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Campaign Monitor

Campaign Monitor is primarily used by me (Executive Director) and the Office Manager of our non-profit organization. It addresses our need to interface with and market to our volunteers, program participants, donors, and board members easily and effectively through newsletter marketing. Campaign Monitor makes it easy for us to keep folks up to date with our organization!
  • Campaign Monitor is great with its templates for emails and newsletters. They're well-designed and mobile optimized.
  • Changing the templates or making your own is very intuitive and easy to do, even if you have no web design experience.
  • The bank of emails and ways to segment them before sending is super helpful for us.
  • I'd like to have a function that tests email addresses and lets you know which ones are no longer working and, if possible, replaces the email you have on file with the one that the subscriber prefers.
  • It would be nice to have more free access to template designers, but they have so many to choose from it's a negligible need.
  • The site kicks you off for inactivity rather quickly, which is a little annoying, but I do keep the window open for a long time as I design newsletters.
  • Because it's easy to use, we can design and send out newsletters easily and quickly, spending little time.
  • It's a great tool for aggregating all of the things our organization is up to and making sure people are aware of them.
  • Sometimes I wonder how many emails are sent to the Spam folder, but there are great tools to see how many opens you get.
I absolutely would recommend Campaign Monitor if asked by a colleague, especially one in the non-profit industry! It's been remarkably helpful in tailoring specific emails and sending them to large segmented groups, and the functionality of designing the newsletters is extremely well-done. It's affordable for how much it does for our organization.