Dundas BI

Dundas BI

Score 8.8 out of 10
Dundas BI


What is Dundas BI?

Dundas BI is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. Dundas BI can be integrated into users’ existing business applications and its visualization and reporting tools can be customized to their...
Read more

Recent Reviews

Read all reviews

Popular Features

View all 26 features
  • Customizable dashboards (51)
  • Formatting capabilities (50)
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (48)
  • Drill-down analysis (51)

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Dundas BI, and make your voice heard!

Return to navigation


View all pricing

What is Dundas BI?

Dundas BI is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. Dundas BI can be integrated into users’ existing business applications and its visualization and reporting tools can be customized to their needs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.dundas.com/dundas-bi/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

26 people want pricing too

Alternatives Pricing

What is SAS Visual Analytics?

SAS Visual Analytics provides a complete platform for analytics visualization, enabling users to identify patterns and relationships in data that weren't initially evident. Interactive, self-service BI and reporting capabilities are combined with out-of-the-box advanced analytics so everyone can…

What is Oracle Analytics Cloud?

The Oracle Analytics Cloud service is a public cloud service that provides a full set of capabilities to explore and perform collaborative analytics.

Return to navigation


BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.4Avg 8.1

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.1Avg 8.0

Report Output and Scheduling

Ability to schedule and manager report output.

7.9Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for pattern and outliers and the ability to represent the data visually.

7.8Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.2Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7.8Avg 7.9
Return to navigation

Product Details

What is Dundas BI?

Dundas BI is a provider of Business Intelligence (BI) and Data Visualization solutions that includes customizable dashboards, reporting and visual data analytics. Tailored to suit specific use cases, Dundas BI's platform combines interactive data visualizations, open APIs, and full-fledged BI capabilities for data analysis – all in one integrated platform. Dundas provides organizations with customizable and scalable BI, dashboard, and reporting software, through a fully embeddable BI platform, enabling users access to all their data for better decisions and faster insights.

Dundas BI Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Pattern Recognition and Data Mining
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: REST API
  • Supported: Javascript API
  • Supported: iFrames
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

Additional Features

  • Supported: Customizable Data Visualizations, Dashboards and Reporting
  • Supported: Visual Interactive Data Analytics
  • Supported: Browser-based, single, unified experience across all data sources and all devices
  • Supported: Embeddable BI with seamless integration
  • Supported: One Flexible Platform

Dundas BI Screenshots

Screenshot of Dundas BI Dashboard Sample - EducationScreenshot of Dundas BI Dashboard Sample - Sales Team PerformanceScreenshot of Dundas BI Dahsboard Sample - Sales PerformanceScreenshot of Dundas BI Dashboard Sample - InsuranceScreenshot of Dundas BI Dashboard Sample - EmbeddedScreenshot of Dundas BI Dashboard Sample - Sales and MarketingScreenshot of Dundas BI Dashboard Sample - SalesScreenshot of Dundas BI Dashboard Sample - Hospital and Healthcare

Dundas BI Videos

Dundas BI Integrations

Dundas BI Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac, Any HTML5 browser on the client side. Server side is running on Windows
Mobile ApplicationMobile Web
Supported CountriesU.S.A, Canada, U.K., Australia, Western Europe, Global
Supported LanguagesEnglish, French, Spanish, Italian, any Latin, RTL (Arabic/Hebrew)

Frequently Asked Questions

Dundas BI is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. Dundas BI can be integrated into users’ existing business applications and its visualization and reporting tools can be customized to their needs.

Tableau Server, QlikView, and Microsoft BI (MSBI) are common alternatives for Dundas BI.

Reviewers rate Customizable dashboards and Report sharing and collaboration and Multi-User Support (named login) highest, with a score of 8.6.

The most common users of Dundas BI are from Mid-sized Companies (51-1,000 employees).
Return to navigation


View all alternatives
Return to navigation


(1-25 of 52)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We made the decision to move from Tableau to Dundas [BI] based on a small requirement they could meet that Tableau couldn't (automatic email of excel reports). Once getting into the trail and demos, we found so many more features that we loved. I was certain the price would be astronomical, and braced myself for how we'd explain why we needed it to our executives. I was pleasantly surprised to see that the price was not only roughly a quarter of Tableau, but the contract allows for more flexibility in how we use our licenses. We had planned on 12 months to transition from Tableau to Dundas, and are moving as quickly as possible now - the features available are that important to us.
  • Exports of data
  • Data visualization options
  • Ability to have AD and local user accounts
  • Undo button (please!)
  • Undo button (I know I already said it once but I really need it)
  • Undo button (Seriously need this feature)
If you have data from multiple sources, you need [Dundas BI]. If you want to display data beautifully, you need it. If you need to send reports automatically in different formats, you need it.
We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution.
Score 9 out of 10
Vetted Review
Verified User
We are using Dundas BI for Data Analysis and Reporting purposes by our Data Analysis department. It allows us to generate reports, graphs, dashboards, etc for our members. Our prime requirement is to provide real-time data access to our large base of members which Dundas BI fulfills in a very cost-effective manner.
  • Their biggest strength is their customer support. I have not seen any other product company being so supportive and helpful for any issues being faced by the customers.
  • Dundas BI has a very intuitive and easy to learn UI. This enables a quick pickup.
  • They are very quick on updates and keep on adding newer features with frequent version upgrades.
  • Some of the features relating to the Look and Feel section are not so easy to grasp and in some places, they are kind of redundant. Need some work there.
  • Also, they ought to add a few more types of filters for working on data like a sliding calendar range filter
For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.
Their customer support is second to none. They are always available on call/chat. I have received answers and/or solutions and fixes for every issue I have encountered with Dundas BI. And that too in quick time with patient and nicely explained detail. For that, they deserve nothing less than 10 stars!
Ole Christian Valstad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We offer Dundas BI to our existing customer portfolio as an add on to our insurance software.
Dundas BI offers a very flexible and complete BI platform that allows us to quickly solve and implement all of our customers data analytics need.

We use Dundas BI to offer our clients insight into their own data, with everything from official reporting to in-house analytics.
  • Flexibility.
  • Data preparation.
  • Support.
  • Data visualization.
  • Automated insights.
Well suited for:
- Organizations that want a complete BI platform
- Organizations who want to embed BI
- Organizations who focus their BI effort on building dashboards
Support is outstanding!
They always answer quickly and are always able to offer guidance and answers that goes beyond traditional support.
December 18, 2020

Intuitive BI solution

Score 8 out of 10
Vetted Review
Verified User
We use Dundas BI to develop insightful dashboard and embed them into our application, for our users to make timely decisions in the immigration life cycle of the large amount of cases they handle.
  • Seamless Integration
  • Large number of customization options
  • Intuitive Dashboard components
  • Goes for a toss when large data set to be processed
  • Weird and random bugs are encountered sometimes
  • The datacube, metric set and dashboard creation process can be improved
Dundas BI is an excellent solution which embeds into any application seamlessly. It handles small to medium data sets with breeze and smooth representations. For any users looking for beautiful dashboards, unlimited filter options and easy to setup, Dundas BI is a perfect match.
For Large data sets, though the solution goes for a toss sometimes, it can be handled well with default filters.
Support comes of great responses, but at times their support is slow to respond to your first issue raised.
Luis Silva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
We use Dundas BI to monitor and act based on the state of a set of defined KPI's. It's used across various departments: finance, public works, provision services, organization workflow. As an example, some workflow tasks have a due time, so we track the ratio of the overdue tasks and act upon it, adjusting man power if needed or change the task execution time in order to optimize this ratio. We also use ad-hoc analysis to get a better understanding of the quality of the data being produced by our ERP's.
  • Creating data analysis on the fly is very easy! You only need to create a data connector and from there you can start analysing your data just by draging and droping atributes from tables to the canvas!
  • For executives with little time for viewing dashboards, you can create scheduled or data driven notification that can send the dashboard by email!
  • At any time you can revisualize your data with different visualization, e.g., a bar chart can change to a line chart with just two clicks!
  • DBI version 4 has introduced some awesome features: data correction, what-if-analysis, some new types of data visualizations like sankey chart, correlation matrix, support for svg files.
  • I felt the need to create a calculated metric based on metrics from different metric sets
In my experience and regarding the projects that I worked with Dundas BI it suites perfectly well. Connecting to Oracle and SQL Server databases and making data analysis with dashboards, scorecards and reports is very efficient and performant! Even when the size of the data being analysed is quite big, you can benefit from the cache feature that it offers!
Dundas BI is constantly evolving, adding new features to the set every year. The support responding time is more than acceptable. The tool knowledge and creativity of the support team helped me a lot!
Score 10 out of 10
Vetted Review
Verified User
We are using Dundas BI to provide interactive online dashboards for our clients who are market research agencies who want to visualise their survey results.
  • Wide array of built in functionality
  • Extensibility with scripting to make anything possible
  • Easy to create basic requirements with automatic settings
  • Speed of large reports is sometimes an issue
  • Pricing is not flexible enough
Easy to pick up and powerful enough to allow anything required.
Support staff are extremely responsive, knowledgeable and helpful
Score 8 out of 10
Vetted Review
Verified User
We use Dundas BI for two main purposes. The first one is internal, to provide dashboards and reports for our sales and marketing teams. The second use case is to generate data export (summaries, nicely formatted) for our clients. The last use case is to quickly display some ad-hoc analysis to answer internal requests.
  • Getting ready really quick - installation and set up is the easiest I have seen.
  • Amazing pre-sales support, with very friendly and efficient people.
  • Full web interface - completely cross-platform once Dundas BI is installed.
  • With great power comes great responsibility - you can do a lot and then some to style your dashboards, but it can become time-consuming to style it right.
  • The support team is North America based. They are efficient, but if you are a few time zones away, even a small discussion can span multiple days.
Dundas BI is really quick to get started. The license structure is very easy to follow and actually quite cheap. If you need a way to allow exports and login for users, this is built in. I am not a massive user, but for a small/medium company at least, I have not found a scenario where Dundas BI would not [be a good] fit.
Score 8 out of 10
Vetted Review
Verified User
Dundas BI is currently being used as a solution for some of our clients in the industry, seeking to visualise the industrial data that they have to allow them to monitor key metrics as well as provide key reports for management. Dundas BI is primarily used/implemented by the front-end/reporting solution team.
  • Easy to set up and configure visualisations and reports
  • Good documentation and online resources
  • Good integration with many data providers
  • Some ETL functionality outside of SQL to allow users with no access to the main SQL DB or SQL skills to easily perform data manipulation
  • Good email support with good level of technical knowledge to help address the issue. Prompt response times.
  • GUI layout is not fully intuitive with menu and tabs sometimes being too hidden
  • Only good up for basic-intermediate level of data complexity. Complex data manipulations/visualisations often involve a very difficult/almost hacky workaround using scripts.
  • Scripting documentation isn't always comprehensively available.
  • Check-in check-out feature needs improvement as it often triggers a page refresh, which makes the experience slow and clunky.
  • Version history has a limited view, so comments aren't easily viewable, making rolling back a bit difficult.
Very well suited for conditioned data that requires minimal post SQL data manipulation. Great for projects with a data complexity that is easy to moderately complex. Data that requires complex visualisation and representation can be done with the Dundas' support, but can be a bit hacky at times.
Score 10 out of 10
Vetted Review
Verified User
We have a vast amount of data that comes into and is created by our internal systems. Until we found Dundas BI, we had no real repeatable way to visualize this data and effectively mine it for good information. We are using it in a few departments initially, but have plans to roll it out our entire organization within the year.
  • Dundas BI is highly flexible out of the box. It has nearly all standard visualization types and some that aren't as standard.
  • The style (look & feel) of the visualizations are customizable in almost every way.
  • The ability to connect to a large amount of data sources is powerful. It allows us to mix data from several systems and visualize it all together.
  • They expose REST, .NET, and JavaScript API's that give a software engineer the ability to connect to many other (proprietary or otherwise) data sources, as well as, changing the behavior of visualizations if so desired.
  • They are currently not as mobile friendly/responsive as I would like as some of the "touch" features don't work as I would expect.
  • With great flexibility comes some complexity. The learning curve is short but a bit steep. Better documentation would be extremely helpful.
  • Security is a bit lacking. Low level security is lacking completely if you plan to use a pre-compiled data cube. However, they have informed us that a new feature set will be released soon to fill this gap.
Currently, we don't use the user defined analytic abilities of Dundas BI, but I can see it is a powerful way to utilize the tool. Our users interact with dashboards that are created and published to an existing customer portal. Their white labeling is adequate and the customer service is very good. Once the documentation becomes more robust it will be a huge plus, but at the moment it is lacking in volume.
George Robbins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I assisted with selection of a Business Intelligence tool for a healthcare client. We selected Dundas BI as the first foray into in-house analytics beyond ad hoc SQL queries. It is gradually being rolled out to additional users as both power users and standard users, though currently it is mostly used by developers and the DBA.
  • Easy to create aestheically pleasing visualizations
  • Easy naviagation for people used to MS look and feel
  • ETL layer allows for advanced development
  • Response is always speedy from customer service, though frequently is not as thorough as expected
  • Slower performance of wide tables for reports
  • Migration between environments is very manual
Considering it's price point in the market, Dundas BI offers a lot of functionality. They are constantly adding features and bug fixes which is great, but also means there are always updates to take if you want everything to work as expected. The standard user interface is pretty easy to understand, but it takes a while for developers and power users to become independent of documentation.
Alexandru Giurgiu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is used to create BI reports for our customer. We custom create the templates for all our customers as the software allows for multi-tenancy. This means when anyone logs in it will be tailored to their needs. This also means we can connect to multiple databases and further tailor to our customers' needs.
  • Easy to publish from a working in progress /demo to the live version
  • Easy to pick up and do someting
  • Working with cubes makes manipulating data quite easy
  • Report pagination to be improved... It's just very clunky and hard to figure out
  • It needs to make hierarchies more straightforward. they don't work as expected and a separate cube just to set up the structure of the hierarchy
  • Make multiple connections possible with multitenancy
If you have the need for multi-tenancy and the need to make very flexible reports then this is good. if you are only using it for personal BI reporting, then it is a bit overkill. I also have to mention that although it is easy to pick up, it has quite a steep learning curve to master
James Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
When I got to this company they had Dundas BI but it was not being fully utilized. I was brought in to solve that issue. The company has lots of useful data that just was not being utilized in a good manner.
We, of course, have some executive financial and Human Resource dashboards. Since I have come along I have added a Board of Directors Quarterly reporting dashboard, an HR Turnover, Labor Utilization set of dashboards that have been broadening out to answer even more reporting needs, one that tracks the status of delivery orders, and an overall main project overview.
I also created inventory abbreviations lookup table.
Our company is getting more exposed to what Dundas can do as I add more dashboards, they are now asking "can Dundas do this for us instead of trying to assemble the data themselves."
  • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
  • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
  • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
  • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
  • They are constantly improving and listens to your suggestions.
  • Setting up security is easy but reviewing it later could be made easier.
  • Dashboard templates - tried to use them but I do not design mine to fit in a box.
I have as yet come across something that it is not well suited for. I also did not find it that hard to learn how to use. They have two good way to get help if you get stuck on something a user forum and support staff that will help you get done what you are trying to do.
Joseph R. Sweeney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We employed several BI tools when my previous department in Financial Analysis decided to revamp our data processing capabilities. We needed a system that would integrate well with the other programs that we were using as well as other vendors' systems. The reporting feature was vital as we needed our customers to generate reports on the fly as well as access their own data.
  • Programming flexibility allows you to fully customize the interface as well as generate completely customizable reports
  • Very user-friendly as the GUI is quite modern and self-explanatory
  • API is robust and the amount of pre-programmed graphs and charts are useful for getting up and running quickly
  • No predictive analysis features and so a lot of trending data must be done in a roundabout fashion.
  • Almost too many features. It can be overwhelming if you don't have programming or coding capabilities.
I do think that Dundas BI is well suited for many applications and companies that are looking for a robust BI tool. Dundas BI has much in the way of customizing the user interface as well as the reporting both internally and externally. It needs to be more robust in the way it connects with other products out there, though, and since we were using a lot of external vendor's software we needed to switch to a more versatile BI tool.
Score 8 out of 10
Vetted Review
Verified User
I have implemented Dundas solutions for a client who needed to initialize a BI platform enriching it with dashboards. The first use was to develop dashboards useful to the administration department to monitor costs and profits. Other dashboards were useful for internal management control of the company.
  • Simple installation and configuration
  • Excellent arrangement of the elements almost "pixel perfect"
  • Detailed tools that provide maximum freedom of development, it's very close to the conception of a report but being a dashboard
  • Also evaluating the competitors, I think the interface is not very attractive
  • Initially, it is a bit difficult to use and especially to understand the full functionality
  • It requires a little time of use before being a complete master of the instrument
I think it is an excellent product especially if you want to have a tool that can fully meet the visual needs in terms of space and allocation of various objects in the dashboard. I often found it difficult to satisfy the customer where to place alerts, KPIs, and charts. Dundas succeeds in satisfying this need.
Saurav Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are a product based company, we have embedded this product into our cloud-based Customer Experience Management (CEM) solution product. It provides the BI/reporting functionality which we deliver as part of our product set.
  • Dundas BI is a Powerful BI tool with many features to quickly build up reports, Dashboard etc.
  • Many data connectivity options for advanced DBs and big data
  • Great Customer Service- support team was great and was able to help us in solving critical issues.
  • Should provide installation support on Linux
  • Should provide detailed documentation regarding JavaScript API
Best suited for enterprise-level business Dashboards, data analytics. The tool is easy-to-learn and easy to work with. Needs to improve report designer to build report, Scorecards.
December 06, 2017

Dundas BI in one glance

Shivam Shukla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Dundas BI to create and develop high performing reports which we deliver to end users. Yes, It is being used by our R & D team.

It is used as a tool to analyze, monitor and solve the quality related issues of teleservice providers.
  • Easy to develop and manage reports.
  • Look and Feel is better than other BI tools in the market.
  • It is easy to integrate the scripting languages like JavaScript, Python, PHP etc., in the reports to perform various dynamic tasks which are otherwise difficult to implement in the BI tool.
  • Re-Visualizing the data in the form of the table|Bar Chart|Stacked Chart|Map etc., is very easy and switching it back is just one click.
  • Auto-save functionality of the reports is an add-ON with the enhanced security features.
  • Present version is the Windows platform dependent, It should have the Unix version also since Unix is a widely used OS across industries.
  • It should have a feature to schedule the export of the 'Project'. As of now, we have to manually export the reports/projects.
  • Integrating too many JS makes it little unresponsive and doesn't show the correct data, We have to clear the cookies/cache to bring it back in functional mode. The robustness should be improved further.
It can be used across small to large businesses. Its performance, round trip time to execute and render the result is better.
Shachar Hallas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our Dundas BI (DBI) platform is not for in-house use. It is the product we sell to end users in our customers' companies. We present them their network KPI and the quality of experience of their subscribers.
  • Very flexible with many open APIs like JavaScript, ReST, Python platforms and more
  • Great and vary visualizations
  • Web based HTML 5 support
  • Many data connectivity options for advanced DBs and big data
  • Server to run on Linux is a must in telecom industry
DBI has many great visualizations that can fit to any case you aimed to. I can't say that there are scenarios where it is less appropriate.
Score 5 out of 10
Vetted Review
Verified User
It is used across the whole organization. We developed quite a few of dashboards using Dundas BI and these dashboards are consumed by different users within the organization. Dundas BI is used more for data visualization purposes, such as dashboards, scorecards, reports, etc.
  • The way visual components within Dundas look.
  • The fact that we could do a lot of customized things in Dundas using scripting.
  • More scripting examples, and more detailed documentation regarding API.
  • Came across a lot of deployment issues.
  • No easy way of batch processing.

If beautiful outlook of the data is what you are looking for, Dundas provides you with a lot of choices.

If you are looking for a tool that is easy-to-learn, or easy to work with, this is probably not the right tool for you.

Marc Ham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Dundas BI is used for reports but also supplied as a SaaS solution for our customers who don't have the IT skills or time to implement this themselves. For us Dundas keeps us informed about outstanding helpdesk tickets and supplies us with the main management information. Our SaaS clients mainly use it for management and operational information.
  • Dundas has a large library of visual components for creating great looking dashboards.
  • Dundas is a platform that lets you easily lets you change existing dashboards.
  • Dundas has a lot of default connectors to different resources that let you access remote data very fast.
  • Performance is always a factor for improvement, dashboards can never be fast enough for our clients.
Dundas is perfect for creating visual dashboards to distribute throughout the organisation either by link/website or by standardized PDF reports or Excel reports sent by email. It's also very easy to manage user rights and authentication levels in the reports.

Dundas is less suitable for creating dashboards for people who want to do a lot of ad-hoc querying of large data sets of information.
Score 10 out of 10
Vetted Review
Verified User
We are a software company. We embed the Dundas product into our web-based software products for our customers. It provides the BI/reporting functionality we need to deliver as part of our product set. For our customers, it gives them visibility on what their remote workers are doing in the field and how well they are doing it.
  • Support for multi-tenancy deployments. We have customers who have customers and we can segment data and reports just for them.
  • Easy to embed and we can control the security model within our app - no need to be forced to adopt their model.
  • Flexible and well thought out and open architecture.
  • More code examples and up-to-date code libraries.
  • Webinars that do not just occur at times that suit an EST audience.
Ideal for a company that has its own software that wants to embed a structured BI capability, not just a simple reporting function. If you are after a simple corporate BI tool you might want to look at using something else.
May 31, 2017

Dundas BI Review

Score 10 out of 10
Vetted Review
Dundas BI has been white labeled and is our primary data visualization tool for our Shiloh NEXT product. We use it to story-tell business issues and opportunities for our clients and for deep data insights.
  • Powerful data visualizations
  • Easily combine data from different sources
  • Easy social-type interactions with notifications and notes
  • Since there are so many options, it can be a bit overwhelming when first starting out.
Very simple for users to transform data into information and then visualize into stories. Re-visualization allows personalized content and the export feature to images, Excel, PowerPoint, Links, enable quick sharing of content.
Joe Gelata | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using Dundas BI across our entire organization. It is owned and managed by our central Business Operations team but leveraged by groups such as Development, Product Management, Marketing, Sales, Customer Experience, Finance, and HR. Dundas allows us to aggregate datasets from across all of these teams so we can build real-time and ad-hoc dashboards that visualize our entire customer journey - regardless of where the data originates from. This gives us visibility into insights such as how a prospect's engagement with marketing content may influence later sales conversion or how engagement inside our application may influence a customer's risk of churning.
  • Data transformation and warehousing. These are key to ensure data is available from all sources across our organization in a usable format so we can quickly get to the business insights we need.
  • Flexible visualization. Dundas offers a deeper visualization engine than any other tool we reviewed. This allows us to present any type of data + non-data driven content in real-time dashboards.
  • Flexible Pricing Model. Dundas has many different pricing options so we were able to choose one that made the most sense for us and fit into our budget.
  • Complex interface for building dashboards. The cost of flexible visualization is a lot of steps to build a dashboard. There's a steep learning curve for new users but once the creation process is learned, it becomes very smooth.
Dundas BI is a great platform for those that are invested in a long-term BI solution. It's very powerful and flexible at a reasonable price. It's also a great fit for organizations with multiple data sources. Anyone looking for a small tool for quick analysis will see limited benefit from a platform like Dundas.
Mark Josephson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Dundas BI is being implemented in our organization as a visualization tool to display data to internal and external customers via our custom web portal. We are using it to slowly replace static reports wherever possible and training more users to create their own tools in Dundas BI. Right now it is being used by a few users in every department and a few customers in each of our markets, but the goal is to roll it out to all customers and eventually have all internal users interacting with it on a daily basis.
  • It is extremely customizable through the use of HTML, JavaScript, and CSS if required.
  • Very easy to start using for non-power users. With a friendly interface.
  • Data Cubes make further data cleanup/crunching/merging easy for non-DBAs.
  • Some default formatting is tedious to remove if it does not fit into your overall aesthetic.
  • Data Cubes are very powerful, but require a little but of knowledge of data structures.
  • Not ideal for real-time data display.
Dundas BI excels at aggregating granular data across different time hierarchies (Hour > Day > Month > Etc.) and custom data element (Person A > Group X > Division Z > Company ACME) hierarchies. The only place we have found that Dundas BI struggles is with data that is frequently updating in real time (i.e. telemetry that updates ever 1-2 seconds). But for displaying historical and even semi-real time (updated every 30 seconds) it is a great tool with low barriers to entry from a financial perspective and a learning curve perspective.
Score 9 out of 10
Vetted Review
Verified User
I am a reporting engineer for the sales and distribution department. I have been using dundas from the Dundas Dashboard. Last year we purchased the latest Dundas BI version. Currently, the solution is used in the distribution department. I use it to make dashboards and reports to highlight our sales force but also to keep track of our activities.
  • Dundas BI is truly awesome!
  • From the point of view of data processing, it is of unparalleled ease because it offers a wide range of useful tools in terms of data structure creation from any data source: Excel file, OLAP, non-OLAP). It is enough to establish the connection with the data source and to play with the utility to make the join if necessary.
  • For example if you have an Excel file, just drag and drop then you can show your data as you want and share it with colleagues or partners.
  • Sharing your work with many formats (Picture, CSV, a link)
  • Add the window management (I mean the CSS template or scripting) because sometimes the design of the dashboard is not obvious
  • Allow SMS sharing for outside team
  • Make the implementation part of the dashboard more intuitive, as is the management of data.
Dundas BI is very well adapted for the structuring part of the data and making reports with an existing Excel file and sharing it. Moreover, for the dashboarding part of an implementaton point of view of the dashboard, improvements could be made to facilitate the creation of the template in the dashboard. Sometimes it is not obvious especially if you do not have a graphic designer to cut out the images.
Score 9 out of 10
Vetted Review
Verified User
Dundas Bi is being used by our efficiency department to enhance the way we look at our raw data. Being able to interact with live raw data and see where we need to make improvements is fantastic. It is only being used within our department as of right now but I can suspect that it will continue to spread across the company.
  • The customizations that Dundas bi allows are phenomenal. Being able to display raw data in so many different ways gives them an advantage over everyone else.
  • Constantly improve their system based on the feedback of the users
  • Their support team is amazing! I have always received a well laid out response in under 24 hours and have even had a few online meetings with the support team to help clarify some things. They are great!
  • Some of the terminology and features can be foreign to some users including myself but since I began using the program 4 months ago, they have already been in the process of making things more user friendly.
Dundas has been able to almost perfect the BI system with their diverse functionalities. There is so much you can do with Dundas and I'm sure there is so much more ahead in the future.
Return to navigation