Real Process Intelligence
June 22, 2021

Real Process Intelligence

Rosa Megía | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

As an expert consulting company in process improvement and digitalization, Celonis allows us to get a complete x-ray of our customer processes, providing total transparency about how they are running. As opposed to other methods, Celonis helps to identify not only execution gaps but also their main root causes. Celonis Machine Learning engine, together with our business knowledge and consulting expertise, allow us to obtain insights and define key corrective actions for optimization and continuous improvement.
  • Provides an objective E2E view of the real behavior of the processes (highly valued by our customers).
  • 360º global view by combining Process Mining and Task Mining (Desktop Process Mining).
  • Process simulation to see the potential impact of proposed changes.
  • Ability to integrate with multiple systems.
  • Continuous and real-time monitoring.
  • Training period.
  • Being a technology that supports processes across the entire value chain regardless of the industry, Nae has applied it to improve different areas such as financial, commercial or customer service processes, increasing productivity, savings and revenue valued at millions of euros.

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Celonis is designed for processes in which activities are recorded (in 1 or more systems) and have a sufficient volume to be able to extrapolate conclusions.