Real Process Intelligence
June 22, 2021
Real Process Intelligence
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
As an expert consulting company in process improvement and digitalization, Celonis allows us to get a complete x-ray of our customer processes, providing total transparency about how they are running. As opposed to other methods, Celonis helps to identify not only execution gaps but also their main root causes. Celonis Machine Learning engine, together with our business knowledge and consulting expertise, allow us to obtain insights and define key corrective actions for optimization and continuous improvement.
- Provides an objective E2E view of the real behavior of the processes (highly valued by our customers).
- 360º global view by combining Process Mining and Task Mining (Desktop Process Mining).
- Process simulation to see the potential impact of proposed changes.
- Ability to integrate with multiple systems.
- Continuous and real-time monitoring.
- Training period.
- Being a technology that supports processes across the entire value chain regardless of the industry, Nae has applied it to improve different areas such as financial, commercial or customer service processes, increasing productivity, savings and revenue valued at millions of euros.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
Yes
Did implementation of Celonis go as expected?
No
Would you buy Celonis again?
Yes