Item: Celonis
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Celonis to know how our processes really work, and then we use it to make improvements to the processes, based on performance indicators and compliance. A different type of people uses Celonis in their daily activities, like operational people as well business managers. The tool permits a flexible range of filters and views that make it easy to use.

Pros and Cons

Performance
Usability
Flexibility

Price

Return on Investment

Right actions in business operations based in indicators.
Improved efficiency.
Reduced time of process.

Key Insights

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Likelihood to Recommend

Well suited: Must have a motivated organization to explore the business, based on process mining. Applicable to transactional processes (with a lot of events a day) with many activities and systems sources.

Less appropriate: processes with few and infrequent activities. The manual feed of information sources.

Improve your Business with Celonis

Overall Satisfaction with Celonis