The Dayforce Family
Vickey Corder | TrustRadius Reviewer
October 22, 2018

The Dayforce Family

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

We use Dayforce to process our semi-monthly payroll. We will be using Dayforce for open enrollment in November and benefits in 2019.
  • Recalculating payroll quickly
  • Very user-friendly
  • Lots of training and documentation
  • Great customer service
  • Some general customer support people don't know the product as well as they should
  • More core add-ins instead of customers having to pay for add-ons
  • More user groups
  • We only need 1 payroll person now
  • Workfow has made the payroll department paperless
  • Mobile app allows employees to work more effectively
Ceridian sends out compliance updates to customers. They are always 1 step ahead of keeping up with federal and state laws and changes. The training to customers always seems to be updated with any changes. We feel very comfortable that our paychecks and taxes are calculated consistently correct.
It just makes everything more efficient. Interfaces are nothing but problems and a waste of time and money. The one application reduces errors and saves money because you don't have to manage 2 systems and manual procedures are eliminated.
Third party modules are nothing but interfaces in disguise. They don't always talk to the core products
Ceridian is well suited for HR and payroll needs. It does a great job in timekeeping. [It] Needs more robust design in performance management.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
9
View job history
10
Report builder
8
Pre-built reports
9

Ceridian Dayforce Implementation

Be prepared to spend a lot of time to do it right
  • Third-party professional services
Seequelle
Yes - Discovery
Testing
Configuration
Moving to production
Change management was minimal - Wasn't really a part of things
  • Gathering of a a lot detail
  • Finding time to keep project on time
  • A lot of testing