Dayforce Review
Updated October 23, 2018

Dayforce Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Dayforce primarily in the payroll and HR department for payroll processing, Hr data tracking, time and attendance, recruiting, etc..
Our employees use Dayforce to request time off, view their pay statements, T4’s and benefits.
Our health and safety team can view safety and health incidents that occur at work so the tracking and information sharing is easy.
Our internal auditor uses Dayforce to view payroll transactions to ensure our processes are accurate.
Mangement for scheduling and time away requests such as sick time, vacation and other days off.
Recruitment and job postings
  • Payroll processing - it is extremely easy and user friendly to process semi monthly payroll.
  • Time & Attendance tracking - we have been able to gather much stronger data for our reporting - such as sick time and other absences that we were not able to easily track in the past. This has allowed our management team to see a clearer picture of time that employees actually take away from work.
  • Benefits - this module has been a huge time saver - it was set up so that I can change the benefit rates in one place - run a recalc and the benefits are changed for each payroll - this has saved hours of data entry and is much more accurate.
  • HR record keeping - Dayforce allows us the opportunity to track an employee HR record in one place rather than in multiple places (such as multiple electronic or paper documents).
  • Scheduling - while this functionality is great and easy to use - it's the reporting or final product - many of my managers would love the ability to sort the printed schedule differently - see different views rather than it only being one way.
  • Reporting - there are many pre-set reports in Dayforce, however, the ability to change one field would be great. Or having the report building functionality a little more user friendly or easier to understand.
  • We have already seen a huge time savings in benefit administration and data entry - this would normally take 2 to 3 weeks twice a year to complete (benefit and salary rate changes) and 4 hours each month for data entry, now takes about 1 hour once a year (to update rates) and 1 minute each month to run a recalculation
  • Time & Attendance tracking and reporting - we are now able to provide all employees & managers a snapshot (Attendance calendar) each year - this was done as a manual process in the past and was never accurate. This provides management the ability to have the crucial conversations about the absences
  • Payroll processing and data entry time has been reduced by 50% - freeing up about 1 week of time each month for the payroll administrator to focus on other tasks
This has been huge - this is an amazing feature - as we know right away if something is not right and can address it immediately rather than running the batch and waiting for the preview to come through.
Dayforce automatically calculates the overtime pay and will highlight this for managers right away while they are preparing the scheduling which is great - rather than after the schedule has been posted and either the overtime is paid out or another employee brings this to the managers attention.
Being able to see and pull up past and future schedules has saved us from having to recreate and reinvent each time there are stat holidays and seeing who may have worked and who was off has allowed the organization the clarity to see and schedule appropriately. It also helps avoid overtime issues as well as on call rotations that are fair.
The time savings - having everything in one single application is huge for us. The fact that we can be anywhere and log in to the system (and not have to log into multiple systems or have to be physically in the office) has been a huge postive for us.
I really love that Dayforce is one product - it is all in one place - one login and all the information is there.

Dayforce Feature Ratings

Employee demographic data
Not Rated
Employment history
Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Organizational charting
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Support for external payroll vendors
Not Rated
Benefit plan administration
Direct deposit files
Salary revision and increment management
Reimbursement management
Approval workflow
Balance details
Annual carry-forward and encashment
View and generate pay and benefit information
Update personal information
View job history
View company policy documentation
Employee recognition
Not Rated
Tracking of all physical assets
Report builder
Pre-built reports
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Manager tracking tools
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Notifications and Alerts

Using Ceridian Dayforce

300 - Payroll processing
HR data tracking
Employee time off requests
Employee self service for pay statements and T4
Career posting
2 - Payroll and HR background
  • Payroll and HR
  • Recruitment
  • Compensation reporting
  • Health and safety tracking for our health and safety team
  • Education tracking
  • Labor metrics for billing and budgeting
  • Evaluation of time off
  • Compensation module for replacement of our compensation spreadsheet and manual tracking
  • Performance evaluations rather than paper forms. Employees can do their performance on their iPads or phones rather than hand writing
  • Replacement of our internal intranet, send company updates and messages through dayforce learning

Evaluating Ceridian Dayforce HCM and Competitors

Yes - Payroll system was Ceridian Insync, it was dated and would not fit our needs today

Recruitment tracking, this was being done manually

Time and attendance tracking, this was being done manually
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
Relationship with Ceridian
Add more modules at the time of purchase

Ceridian Dayforce HCM Training

  • Online training
  • In-person training
  • Self-taught
The in person training was amazing, I was able to ask specific questions and get answers that I needed for my database.
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
I would recommend basic training, but also use the test database to play and find new things and ways that can make your job easier. Use the database to the best advantage.

Configuring Ceridian Dayforce HCM

Some modules are highly configurable which is great, others not enough or there is just too much information

Ceridian Dayforce HCM Support

I usually get an accurate and timely response from support when I do need to call on them
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
No - I don’t feel we need to rely on support that often
I logged a ticket today with a medium response/problem, meaning it wasn’t something that I needed immediate response with or something that impacted my immediate processing. I had a call back with a resolution within 15 minutes, it was great!

Using Ceridian Dayforce HCM

I find this very easy to use
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Payroll processing
  • Hiring and termination for HR records
  • Requesting time off
  • Applying for a job
  • Job requisitions, the word text can be a little difficult, sometimes it posts with different fonts and colors
Yes - For the purposes that we need it works very well

Relationship with Ceridian

Dayforce has grown and advanced so much over the last few years. This product can essentially be my one stop go to for all my job duties, I just need to convince management!
The compensation, performance management, learning, on boarding and so much more has advanced so much over the last year alone. The ultimate ability to have all updates and changes from a performance review to compensation evaluation to tracking and employees learning to having it all roll into payroll and calculate without all the spreadsheets and data entry is a dream come true.
The fact that our company was with Ceridian for so many years, there was a relationship there.
Be honest in your needs from the start