Dayforce Review
Updated October 23, 2018
Dayforce Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
We use Dayforce primarily in the payroll and HR department for payroll processing, Hr data tracking, time and attendance, recruiting, etc..
Our employees use Dayforce to request time off, view their pay statements, T4’s and benefits.
Our health and safety team can view safety and health incidents that occur at work so the tracking and information sharing is easy.
Our internal auditor uses Dayforce to view payroll transactions to ensure our processes are accurate.
Mangement for scheduling and time away requests such as sick time, vacation and other days off.
Recruitment and job postings
Our employees use Dayforce to request time off, view their pay statements, T4’s and benefits.
Our health and safety team can view safety and health incidents that occur at work so the tracking and information sharing is easy.
Our internal auditor uses Dayforce to view payroll transactions to ensure our processes are accurate.
Mangement for scheduling and time away requests such as sick time, vacation and other days off.
Recruitment and job postings
Pros
- Payroll processing - it is extremely easy and user friendly to process semi monthly payroll.
- Time & Attendance tracking - we have been able to gather much stronger data for our reporting - such as sick time and other absences that we were not able to easily track in the past. This has allowed our management team to see a clearer picture of time that employees actually take away from work.
- Benefits - this module has been a huge time saver - it was set up so that I can change the benefit rates in one place - run a recalc and the benefits are changed for each payroll - this has saved hours of data entry and is much more accurate.
- HR record keeping - Dayforce allows us the opportunity to track an employee HR record in one place rather than in multiple places (such as multiple electronic or paper documents).
Cons
- Scheduling - while this functionality is great and easy to use - it's the reporting or final product - many of my managers would love the ability to sort the printed schedule differently - see different views rather than it only being one way.
- Reporting - there are many pre-set reports in Dayforce, however, the ability to change one field would be great. Or having the report building functionality a little more user friendly or easier to understand.
- We have already seen a huge time savings in benefit administration and data entry - this would normally take 2 to 3 weeks twice a year to complete (benefit and salary rate changes) and 4 hours each month for data entry, now takes about 1 hour once a year (to update rates) and 1 minute each month to run a recalculation
- Time & Attendance tracking and reporting - we are now able to provide all employees & managers a snapshot (Attendance calendar) each year - this was done as a manual process in the past and was never accurate. This provides management the ability to have the crucial conversations about the absences
- Payroll processing and data entry time has been reduced by 50% - freeing up about 1 week of time each month for the payroll administrator to focus on other tasks
The time savings - having everything in one single application is huge for us. The fact that we can be anywhere and log in to the system (and not have to log into multiple systems or have to be physically in the office) has been a huge postive for us.
Dayforce Feature Ratings
Using Ceridian Dayforce
300 - Payroll processing
HR data tracking
Employee time off requests
Employee self service for pay statements and T4
Recruitment
Career posting
HR data tracking
Employee time off requests
Employee self service for pay statements and T4
Recruitment
Career posting
2 - Payroll and HR background
IT
IT
- Payroll and HR
- Recruitment
- Compensation reporting
- Health and safety tracking for our health and safety team
- Education tracking
- Labor metrics for billing and budgeting
- Evaluation of time off
- Compensation module for replacement of our compensation spreadsheet and manual tracking
- Performance evaluations rather than paper forms. Employees can do their performance on their iPads or phones rather than hand writing
- Replacement of our internal intranet, send company updates and messages through dayforce learning
Evaluating Ceridian Dayforce HCM and Competitors
Yes - Payroll system was Ceridian Insync, it was dated and would not fit our needs today
Recruitment tracking, this was being done manually
Time and attendance tracking, this was being done manually
Recruitment tracking, this was being done manually
Time and attendance tracking, this was being done manually
- Product Features
- Product Usability
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
Relationship with Ceridian
Add more modules at the time of purchase
Ceridian Dayforce HCM Training
- Online training
- In-person training
- Self-taught
I would recommend basic training, but also use the test database to play and find new things and ways that can make your job easier. Use the database to the best advantage.
Configuring Ceridian Dayforce HCM
Ceridian Dayforce HCM Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
No - I don’t feel we need to rely on support that often
I logged a ticket today with a medium response/problem, meaning it wasn’t something that I needed immediate response with or something that impacted my immediate processing. I had a call back with a resolution within 15 minutes, it was great!
Using Ceridian Dayforce HCM
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Payroll processing
- Hiring and termination for HR records
- Requesting time off
- Applying for a job
- Job requisitions, the word text can be a little difficult, sometimes it posts with different fonts and colors
Yes - For the purposes that we need it works very well
Relationship with Ceridian
The fact that our company was with Ceridian for so many years, there was a relationship there.
Be honest in your needs from the start
Comments
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