Dayforce--the pro and cons!
July 26, 2019

Dayforce--the pro and cons!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian Dayforce is currently being used in my organization by all departments across our Portland and New York office. We plan on implementing it in all other remaining offices within the next year, so we can use this in all of our offices soon.

Pros

  • System administrators can request backfills when a backup environment is needed. If one is not needed, backfills are not routine. This allows administrators to only backfill what is needed.
  • Ceridian Dayforce is mobile friendly, which allows administrators to respond to urgent needs as long as we have our devices with us.
  • User roles can be customized and immediately viewable by the employee effected.

Cons

  • Multiple actions/reasons cannot be entered on the same date. This requires the employer to pick which is more important to reflect in the system.
  • Workflow features cannot be limited to certain people by location.
  • The compensation module doesn't allow managers to make suggestions and go back and forth.
  • The onboarding feature in Ceridian Dayforce has allowed candidates to complete onboarding paperwork prior to their first day. This allows applicable teams to set up necessary work stations or equipment needed for the candidates' first day, which overall allows for a smooth onboarding process, which is great for our return on investment.
  • The compensation module seems to be a very efficient tool for annual distributing merit increases, etc., for our employees. We are working on testing this module, and if everything looks great this could save us lots of spreadsheets, and allow us to mass increase salaries instead of importing and exporting to audit, etc.
  • Having all required and legal paperwork updated online allows us to cut down on the physical signing of paperwork, and allows for greater efficiency and staying compliant. This is for new candidates and existing employees.
W+K and some of our clients have non-disclosure agreements that need to be reviewed and signed by all W+K employees. This automation allows efficiency so that HR and team managers are not spending time chasing sheets of paper.
This can be challenging if an employee has one of everything, but that changes over time. For example, what if this one employee has two part-time assignments in the same company, and both of those assignments are different? Ceridian Dayforce would not allow multiple records/assignments to be active during the same timeframe.
I have used Dayforce Payroll before at a different company, along with Oracle Business Suite HCM, and the integration occurred overnight and was instant. Having one application with benefits, HR, and payroll combined does make things more efficient, as it alleviates multiple updates of the same thing. This is more efficient overall.
I think Ceridian would be great for offices where the HRIS team is under the same umbrella. If a company has several offices and is operating globally, the primary HRIS team is unable to control confidential information visibility in another office if they are given access. For example, my company has 4 offices currently on Ceridian Dayforce. I want to give all HR administrators access to workflow, but if I do this they will have access to salary information in all of the offices. This is not recommended, as some of our offices are global, and they should not be able to see salary information in the HQ office.

Dayforce Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
7
Organization and location management
7
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
9
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
7
New hire portal
9

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