Overall Satisfaction with Ceridian Dayforce
Dayforce HCM is being used by payroll, HR, and benefits as the system of record. It addresses payroll needs, Human resource from new hire process on. It also addresses our HRIS needs, onboarding (which is totally electronic) and all benefits administration as well as open enrollment. We process payroll for Canada as well and issue ROEs.
- Dayforce handles payroll very well. Ease of operation, employee maintenance, reviewing payroll prior to finalizing, auditing, and submitting.
- Dayforce is easily configured for electronic (paperless) onboarding. You are in full control of documents, compliance, and routing of workflows.
- There is a streamlined approach to adding entitlements such as specific sick pay being implemented by cities and states across the U.S.
- Dayforce handles the new hires/ rehire process extremely well.
- Dayforce’s manager and employee self service tool with workflows is unsurpassed.
- Some improvement is needed in the reporting arena. There is still some difficulty in ad-hoc reporting and merging different tables for one report.
- The positive aspects of Dayforce HCM are the ease of use in submitting payroll, saving time and manual intervention as well as having all in one software.
- Having Dayforce for payroll, onboarding, benefits, HR and Ceridian Tax Service to submit all taxes frees up key personnel to focus on business expansion.
Real-time previews allows the user to view prior to submitting, revising if needed, and eliminates the need to reissue checks when an error is found.
Since we do not utilize a time and attendance system, we could not take advantage of Dayforce's ability for rules. However, we did utilize the total ACA management.
With real time scheduling and compensation, you have up to the minute details. When there is a conflict, you may see in real-time who is available and who isn't to fill that shift.
Dayforce Feature Ratings
Using Ceridian Dayforce
4000 - All across the board from Admins to end user.
2 - Persons that support Dayforce need to have an understanding of it works, what is impacted by a slight change, and how Dayforce is integrated.
- Payroll
- HR
- Onboarding
- Benefits
Evaluating Ceridian Dayforce HCM and Competitors
Yes - ADP. We wanted more control over our system.
- Product Features
- Product Usability
- Prior Experience with the Product
- Vendor Reputation
The product and features as one platform.
There would be no change to selection process.
Ceridian Dayforce HCM Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |