Dayforce HCM Advocate
Updated July 30, 2019

Dayforce HCM Advocate

Georgette Mucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce HCM is being used by payroll, HR, and benefits as the system of record. It addresses payroll needs, Human resource from new hire process on. It also addresses our HRIS needs, onboarding (which is totally electronic) and all benefits administration as well as open enrollment. We process payroll for Canada as well and issue ROEs.

Pros

  • Dayforce handles payroll very well. Ease of operation, employee maintenance, reviewing payroll prior to finalizing, auditing, and submitting.
  • Dayforce is easily configured for electronic (paperless) onboarding. You are in full control of documents, compliance, and routing of workflows.
  • There is a streamlined approach to adding entitlements such as specific sick pay being implemented by cities and states across the U.S.
  • Dayforce handles the new hires/ rehire process extremely well.
  • Dayforce’s manager and employee self service tool with workflows is unsurpassed.

Cons

  • Some improvement is needed in the reporting arena. There is still some difficulty in ad-hoc reporting and merging different tables for one report.
  • The positive aspects of Dayforce HCM are the ease of use in submitting payroll, saving time and manual intervention as well as having all in one software.
  • Having Dayforce for payroll, onboarding, benefits, HR and Ceridian Tax Service to submit all taxes frees up key personnel to focus on business expansion.
Ease of use. No need for imports and exports of data through interfaces and modules.
I believe it is best suited for under 10,000 employees or mid market. It suits our needs, however I can’t see it being used in a manufacturing environment. Since we do not utilize it’s time keeping system, I’m not quite sure how it would handle the intricacies of labor contracts and pay scales.

Dayforce Feature Ratings

8.8
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
7
9.7
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
7.0
Report builder
4
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
10
Manager tracking tools
8
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using Ceridian Dayforce

4000 - All across the board from Admins to end user.
2 - Persons that support Dayforce need to have an understanding of it works, what is impacted by a slight change, and how Dayforce is integrated.
  • Payroll
  • HR
  • Onboarding
  • Benefits

Evaluating Ceridian Dayforce HCM and Competitors

Yes - ADP. We wanted more control over our system.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Vendor Reputation
The product and features as one platform.
There would be no change to selection process.

Ceridian Dayforce HCM Support

They go above and beyond in assisting us with our issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Ceridian Dayforce HCM Reliability

Although Dayforce is a complete HCM, it has limited capability of expanding without an upgrade. I have not had the opportunity to work on the latest upgrade to 8.50.
We rarely saw any issues of unavailability. Our issues were with our browsers not being updated timely.
Dayforce pages loaded quickly. The only issue we encountered was with Silverlight. We needed to constantly change browsers.

Comments

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