Great, but could improve tax knowledge/support
July 27, 2021

Great, but could improve tax knowledge/support

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

This is our HCM and payroll system. Ceridian automates both our payroll and benefits administration, and allows great reporting on employee and payroll data especially. We also use it in onboarding but the employee upload is somewhat difficult and timely compared to other systems. The automated payroll features make it worth it though and have saved us a lot of time.
  • Great payroll features
  • Customization Options
  • design
  • Support
  • Tax services
  • Account manager quality and services
  • Increased efficiency
  • Thorough audits
  • paperless initiative
Ceridian has helped us to maintain compliance with multistate payroll laws, multiple variations on paid holidays per location, overtime laws in different states, administration for union employees vs. non-union employees, and benefits eligibility and tracking, and well as year-end mandated tasks such as OSHA and PPACA reporting.
Ceridian makes all employee management easy, from initial hire to employee management, promotions, transfers, up to employee termination or retirement. The capabilities of the system have increased our productivity and allowed us to innovate by thinking of new customizations or even better and faster ways to solve issues, especially with the help of custom reporting to audit anything from holiday pay to union status.
ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.
Dayforce is great for large or small companies, allows for thorough auditing of payroll, and gives you the option to update configurations on your own by teaching the users how to use the system to its full capabilities, rather than relying on the HCM company to constantly have to hand-hold and make configurations for the users. However, they have failed to timely remit tax payments or tax withholdings at all, which have caused significant headaches for our company.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
1
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
7
Candidate ranking
7
Candidate search
7
Candidate development
7
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated