Item: Dayforce
Rating: 9
Author: Verified User

Overall Satisfaction with Ceridian Dayforce

Use Cases and Deployment Scope

This is our HCM and payroll system. Ceridian automates both our payroll and benefits administration, and allows great reporting on employee and payroll data especially. We also use it in onboarding but the employee upload is somewhat difficult and timely compared to other systems. The automated payroll features make it worth it though and have saved us a lot of time.

Pros and Cons

Pros

Great payroll features
Customization Options
design

Cons

Support
Tax services
Account manager quality and services

Return on Investment

Increased efficiency
Thorough audits
paperless initiative

Alternatives Considered

ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.

Other Software Used

ADP Workforce Now

Likelihood to Recommend

Dayforce is great for large or small companies, allows for thorough auditing of payroll, and gives you the option to update configurations on your own by teaching the users how to use the system to its full capabilities, rather than relying on the HCM company to constantly have to hand-hold and make configurations for the users. However, they have failed to timely remit tax payments or tax withholdings at all, which have caused significant headaches for our company.

Dayforce Feature Ratings

Comments

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Great, but could improve tax knowledge/support