Dayforce Review
Updated September 25, 2024
Dayforce Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dayforce
We use Dayforce for Time & Attendance, Payroll Processing, Benefits and HR. It combined multiple systems to one so we eliminated double entry. Also, increase access for employees. It's very convenient to have the real time and one platform because it eliminates need for importing hours and also allows reports with actual to-date information.
Pros
- Allows payroll to view checks prior to pay period ending
- Allow payroll to view preliminary totals
- Comparing Schedule to Timesheets and flagging discrepancies
Cons
- It can be expensive to update or make changes to any policies or reports that were set up using professional services.
- Some of the support staff are very hard to understand.
- We were able to move many of our processes to paperless.
- Less need for off-site storage facilities.
Do you think Dayforce delivers good value for the price?
Yes
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
Yes
Did implementation of Dayforce go as expected?
Yes
Would you buy Dayforce again?
Yes
Dayforce Feature Ratings
Using Dayforce
800 - Basically everyone in our organization uses Dayforce in one way or another. The managers do the timekeeping, attendance tracking & reporting. The employees review their paychecks, direct deposit, time away requests and open enrollment. Payroll & HR use it for onboarding, pay increases, benefits, reporting.
4 - Dayforce is very user friendly. Even if there is something that we need help with, Dayforce provides various tools to help. There's the Help Portal, Support, Discussion Groups and Knowledge Base.
- one-platform
- real-time
- paperless
- Calculating manual paychecks easily
- Open Enrollment is paperless
- We have received positive feedback for employees using Dayforce Wallet.
- Performance Tracking
Evaluating Dayforce and Competitors
Yes - ADP Timeclock - We replaced it with Dayforce so that we could have one platform and eliminate the need for importing.
- Integration with Other Systems
- Ease of Use
- Other
It had to be easy to use and able to integrate with our labor management system, Ontrack. Our final decision was based on the fact that Dayforce had a local team that we were already familiar with and also were always supportive in the past so we knew they would be supportive going forward and that it wasn't just for the sale.
Evaluation process would be the same; however, I would make different decisions when setting up during implementation.
Dayforce Implementation
- Implemented in-house
- Creating all the custom reports
- Making sure all our pay policies were applying correctly
Dayforce Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. I don't feel it's needed and our company is not willing to pay.
I created a support case and the lady was exceptionally helpful. She also took the time to teach me some other shortcuts to make what I do easier and allowed me to ask her many other "how to" questions that I had put on the side.
Using Dayforce
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- Payroll processing
- Open Enrollment
- Dayforce Wallet
- The Hub
- Custom reports with Year To Date compensation data
Comments
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