Excellent Product, Poor Implementation
October 29, 2019

Excellent Product, Poor Implementation

Diane Penegor | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

It's used for HR, Recruiting, Learning, Payroll, and Time. We utilize the mobile app, self-service, and all modules with the exception of Benefits.

Pros

  • Real Time Calculations

Cons

  • Compliance
  • Reporting
  • Consistency
  • I believe Dayforce has the potential to enhance our ROI. We suffered through poor implementation and configuration challenges.
  • We love the workflows which have greatly reduced the hard copy paperwork we used to receive.
  • Overall, if it were not for poor implementation, Dayforce would be ideal. With the poor implementation we have had to retain a consulting group to clean up Ceridian which is an additional cost to us.
We had a separate HR system (Oracle), separate timekeeping system and separate payroll system (ADP). By having one product shared by all, it has reduced the number of imports/exports, paper, errors, etc.
Dayforce has the potential to be the best on the market. Ceridian needs to focus on current challenges with the product at hand versus forward-thinking.

Dayforce Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
7.3
Pay calculation
10
Support for external payroll vendors
3
Direct deposit files
10
Salary revision and increment management
6
7.7
Approval workflow
8
Balance details
6
Annual carry-forward and encashment
9
6.8
View and generate pay and benefit information
5
Update personal information
8
View job history
10
Employee recognition
4
Asset Management ()
Not Rated
2.7
Report builder
2
Pre-built reports
4
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
5.0
Create succession plans/pools
5
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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