Longtime User
November 02, 2019

Longtime User

Michael Yerian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

It is used for time and attendance and payroll across our entire company in the US and Canada. Our retail locations use advanced scheduling.

Pros

  • Keeping up with compliance issues (ie. scheduling ordinances).
  • The up-time is really good. We haven't had an outage in quite a while.
  • I see new enhancements every year.

Cons

  • We would have like to have seen more parity in the tools when they transitioned from Silverlight to HTML.
  • Helping their clients being prepared for upgrades.
  • Sometimes I don't think they understand how change management works for large organizations.
  • Initially, our stores were excited b/c schedule generation was a big time saver. We've fallen back a little recently with the switch to the HTML schedules, but we are working with Ceridian on fixing this.
  • It is much faster to create new stores in Dayforce than it was in our previous workforce management solution.
  • A big benefit for us is that it is a saas solution. We save a lot of resources in IT by not having to host it ourselves.
  • Infor Global Human Resources (Infor GHR)
We previously had 3 separate systems for HR, WFM, and Payroll. With Ceridian Dayforce we now have the same solution for WFM and Payroll. This was a huge benefit, as we no longer have to manage the integration between WFM and Payroll.
Overall I would recommend it for retail. Our stores like it much better than our previous scheduling system. They also help us stay up on the latest compliance changes.
As a retailer, we do not like that they expect us to take code updates in December. I understand that we need to take tax updates to support payroll year-end, but we should not be expected to take any bug fixes that we do not need.

Dayforce Feature Ratings

9.8
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.7
Pay calculation
10
Support for external payroll vendors
9
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
Not Rated
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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