I recommend using Certify.
January 31, 2020

I recommend using Certify.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Certify

Certify is used within my media company in every department, as most people generally have corporate expenses that require reimbursement. The business problem Certify addresses is that it provides an easy and efficient way to get reimbursement/money back to employees' bank accounts thanks to its smartphone app or website. This is the only way to be reimbursed for expenses at my company.

Pros

  • The app is easy to follow and straightforward. You'd be hard-pressed to make a mistake.
  • The app can auto-populate your entire receipt/reimbursement paper, which is very helpful and time-saving.

Cons

  • Certify never provided clear instructions to me when I first downloaded it as to how exactly to process expenses. I find to figure it out myself through intuition and scrolling around.
  • The app itself, while easy to follow, isn't particularly aesthetically pleasing, as weird as that may sound. It kind of looks like what an app would look like in 2010 as opposed to 2020.
  • It's an ideal hub for making everything related to your expenses easy.
  • The auto-fill option had a perfect, 100 percent success rate, which also saves a lot of time.
I think Certify is an ideal program for submitting expenses. It's easy to use, can extract the required information from your receipts, and give you helpful updates about when your managers approve or dispute the expenses. I'd give it a perfect score if it wasn't for the slightly dated app design.
Certify is a great tool to track your expenses and submit them to your managers. I never had an issue with using the app, whether I was submitting a small lunch expense or dozens of expenses from a week-long work trip. It's suited to every employee level and status. I can't think of a scenario where using Certify wouldn't be appropriate. Perhaps if you forgot to do a lot of your expenses and you have a massive backlog of them.

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