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SaaSOptics tells you what you need.
March 01, 2021

SaaSOptics tells you what you need.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SaaSOptics

We use SaaSOptics for our billing needs. The invoicing service, past due reporting, and total financial history reports are used daily by executive leadership and customer management. Our CSMs are confident in using it and helping their customers. We track growth and expansion through the interactive reporting, and we are then make plans for continued success with our expanding users.
  • The default reports are easy to use and provide concise information.
  • Tracking what my customers have spent, and what items they have purchased, is easy to find and identify.
  • Their support squad is fantastic.
  • There are some minor UI changes that would improve ease of use and functionality.
  • Billing needs are easily met for our customers.
The reporting is better than what I've used in other products. I have been very impressed with the range and availability of the metrics. It's been a few years since I used Recurly regularly, but I have no need to look elsewhere for billing management needs after working with SaaSOptics.

Do you think Maxio delivers good value for the price?

Yes

Are you happy with Maxio's feature set?

Yes

Did Maxio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Maxio go as expected?

I wasn't involved with the implementation phase

Would you buy Maxio again?

Yes

SaaSOptics is great for our billing management. It's easy to help customers update their billing information, sending them their current invoicing, and tracking any past due invoices. The reporting is clear to know where we are winning as a team.
I haven't found a scenario where SaaSOptics has not met my expectations for the service it provides.