Works for just viewing, but not sure if we get the most out of the feature set that is offered.
July 19, 2021

Works for just viewing, but not sure if we get the most out of the feature set that is offered.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ChartHop

We use ChartHop as an entire organization. It's mainly used to show the org chart/ hierarchy of the different employees. It addresses being transparent with how many employees currently work at the company with what roles. It also shows in more detail about when they started working, job transitions, descriptions about each employee, etc.
  • The org chart is very easy to use
  • It can be integrated into other things like internal company websites
  • The UI looks nice
  • I can't edit my description easily... some of the tabs just are unintuitive
  • There should be an easy step-by-step guide to how to use it
  • Not sure I am just a user I did not take part in purchasing this product
I used to work at Oracle, and there we used one of our own applications called ARIA. It was fairly easy to use so I liked it.

Do you think ChartHop delivers good value for the price?

Not sure

Are you happy with ChartHop's feature set?

No

Did ChartHop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ChartHop go as expected?

I wasn't involved with the implementation phase

Would you buy ChartHop again?

No

It is well suited to just show an org chart that is interactive. (our use case) However, if there are more features and functionalities, ChartHop should make it more obvious/ intuitive so we can use it. I rarely use any of the tabs other than our 'org chart' tab that's integrated into our internal website. So I have no idea what the dashboard, datasheet, etc are.

ChartHop Feature Ratings

Automated data collection
6
Data analysis
5
Data integration
5
Predictive analytics
5
Benchmarking
5
Report designer
5
Pre-built content
5
Data management
6
Self-service insights
5