Simple to use and gets the job done, but needs some polish
January 27, 2015

Simple to use and gets the job done, but needs some polish

Charlie Edmunds | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartio

We use Chartio to create dashboards that show live-updating information on our products - these are circulated to key stakeholders via email, displayed on live screens around the office, and used directly by power users within the development and product management teams.

Pros

  • Global filters on dashboards to allow users to dig down into information
  • Does not require you to upload your data - instead connects to database on our servers
  • "Drag and Drop" style query building for easy queries, but also direct SQL for more complex questions

Cons

  • Optimisation of timing of SQL queries (e.g. staggering things that run "every day" to not all run at midnight)
  • Appearance - ability to customise axes, fonts, sizes, colours etc
N/A - I haven't used any other alternatives in sufficient depth to compare
One major factor that might lead to us moving to a competitor is the requirement for every user to have (and pay for) an account. The ability to have many cheaper "view only" accounts, or to export interactive dashboards (rather than just flat PDFs) would be very beneficial to us.

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