Improve Team Collaboration & Morale with Chatter
October 12, 2015

Improve Team Collaboration & Morale with Chatter

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

Chatter was used by our entire organization to increase collaboration and productivity. As an international agency servicing a wide range of clients, we needed a tool that would allow our employees to share best practices, successes or tools that would help each other. Chatter enabled that to happen and the visibility of projects increased dramatically, as well as allowed our workforce to "e-meet" each other and collaborate even though projects and clients would not usually facilitate working together.
  • The search function was very beneficial and enabled me to pull up results quickly for specific types of projects I was looking for.
  • Tagging individuals allowed people to be recognized for good work, bringing success awareness to a whole team rather than simply an individual.
  • Love the ability to follow both individuals and groups to see more in the feed.
  • I struggled getting Chatter to work effectively on my smart phone, so I was only able to read posts and not create posts myself.
  • At times, I felt like the news feed did not adequately follow topics I was interested in. I would not receive updates as expected.
  • I'm not sure that Chatter would be very beneficial in a smaller organization.
  • Improved company morale with focus on successes
  • Increased productivity; finding information faster
I would recommend Chatter to medium and large organizations looking to improve collaboration. I think it is essential for companies with different departments who have difficulty staying up to date on each other's activities. It is also a great tool for managers who are looking to bring higher visibility to the successes of their employees. I am not sure that it would be as effective in a small team environment or at a small company.

Chatter (discontinued) Feature Ratings

Task Management
7
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
8
Mobile Access
7
Search
9
Visual planning tools
Not Rated
Chat
9
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
9
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
7
Audio files
Not Rated
Document collaboration
7
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
8

Using Chatter

500 - Entire organization from CEO to admin; All functions
1 - Anyone with a competency in technology and social media is able to support. We didn't have any "official" Chatter support, but organically had some super-users that were able to help train and support other users.
  • Success cases
  • Best practices
  • Project questions
  • Vendor recommendations
  • IT issues - questions and updates
  • Organizational updates faster to employee base