Just alright!
March 22, 2016

Just alright!

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with CheetahMail

CheetahMail was being used by my old company, Borderfree to send out email marketing.
  • Segmentation
  • Email Execution
  • Ease of Code Updates
  • Outdated UI
  • Not very intuitive
  • Poor customer service
  • Made us more error prone
  • Post-campaign data easy to follow
  • Decreased employee efficiency
I have one example of a service that compares to CheetahMail and was a far better service operationally and was more intuitive. This was the e-Dialog email service where segmentations were easier to build and the UI was far more straight forward and easy to understand. I would not recommend CheetahMail.
Amazon S3 (Simple Storage Service), Amazon Web Services, Amazon Elastic Compute Cloud (EC2)
CheetahMail is best suited for deploying simple marketing emails to small segments. It does not handle bigger segments as well.

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