Overall Satisfaction with Cisco 4000 Series Integrated Services Routers (ISR 4000)
We use this router as our branch's main router.
- It's easy to deploy.
- There are plenty of modules available.
- Small form - fits in 1RU
- The throughput is indeed fixed at 100 Mbps, unless you purchase additional very expensive licenses.
- The IOS upgrade guides are not very user-friendly.
- Some of the documentation is confusing and does not represent the real performance of the device.
PA-220 PA-3020 and up.
These products can do most routing tasks that a Cisco router can do for a simple network. They also allow you to centralize your firewall, proxy and routing into a single appliance.
These products can do most routing tasks that a Cisco router can do for a simple network. They also allow you to centralize your firewall, proxy and routing into a single appliance.
Cisco 4000 Series Integrated Services Routers (ISR 4000) Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | Difficult to get immediate help |
No - To ensure we have a tech available when we need it, but not 24x7 onsite
Yes - No, no one really replied to it, I did it online
I was having an issue with the throughput of the router, no matter what we did it would not go beyond 100Mbps. After opening a TAC case, they advised on how to turn on trial licenses and helped me troubleshoot why I it was not properly loading. Even though the real cause was that the process itself is a bit buggy, the agent was extremely patient and available when we needed him.