Cisco Catalyst 9800 Series Wireless Controllers Reviews
June 16, 2025

Cisco Catalyst 9800 Series Wireless Controllers Reviews

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Catalyst 9800 Series Wireless Controllers

I use it to provision new access points and to troubleshoot client issues. I use it to export data that is parsed and help assess where our config is and if there are any issues that need to be accounted for and adjusted for.

Pros

  • I think it does a good job of, if you're unfamiliar with the product, it helps steer you on where to go. It has a feature to, I think it's like show me. So it has a list of things it'll do and it'll show you exactly where you need to click and go and walk you through if you have no experience with it.
  • I think it's a very comprehensive solution. There are a lot of things that you're able to do with it.
  • The GUI has pretty much everything you need, so I'll highlight the GUI. So I think the GUI has a lot of things that you can do in the CLI, but it's just much easier. So they do a good job on the GUI.

Cons

  • I think the dashboard could use some work. The primary dashboard, it could be updated and there could be some more customization.
  • I also think that from an organizational point, the GUI could be condensed maybe a little bit to make it easier for people.
  • If you don't know what you're doing, that it'll show you how to get there. So that initial, I don't know if there's an initial walkthrough that you can make use of, but maybe something like that.
  • Positive is that we have available controller that we're able to make pertinent changes, changes on the fly, and it's there when we need it, which is important. We're in healthcare, so I don't really have any real downsides other than what I said earlier. Maybe things could be refined in the GUI a little bit, but yeah, it's a good product. We like it. I like it.
Troubleshooting. Wireless issues have been improved and so that's a big one. Spaces we're not fully utilizing, but that'll be a similar, there's some wifi assurance and troubleshooting implication there. Yeah, so it's not fully implemented with spaces, so yeah, I don't really have a lot to add to that, but we do have the initial connector set up.
We've never had an issue with it. We've never had any downtime with HA, so we've been using it for two years, give or take, and we've never had an issue that we've incurred any sort of downtime with.
We haven't had any major issues that, so it's great.
Yes. I think at first learning the tagging, the new way of tagging everything, the catalyst controller took a little bit of time to learn, but super easy once you understand stand the policy tags, the site tags and all that.
I've used Ruckus Zone director, so another controller. It's way more robust. There's more features and there's more devices that integrates with. So overall, a more comprehensive solution, I think.

Do you think Cisco Catalyst 9800 Series Wireless Controllers delivers good value for the price?

Yes

Are you happy with Cisco Catalyst 9800 Series Wireless Controllers's feature set?

Yes

Did Cisco Catalyst 9800 Series Wireless Controllers live up to sales and marketing promises?

Yes

Did implementation of Cisco Catalyst 9800 Series Wireless Controllers go as expected?

Yes

Would you buy Cisco Catalyst 9800 Series Wireless Controllers again?

Yes

I mean, it's well suited for managing our access points and our wifi throughout our enterprise, so I think it does a great job of that. It connects all that catalyst center to kind of take that data and to really be able to visualize it. I think it's a good fit for the enterprise. If you have multiple APs, it's kind like a given, pretty much need something to control your wifi. As far as not, would it not be a good use case for, I don't know how to answer that. I think maybe the device limitation on if it couldn't support as many access points as you need. But I mean I love our controllers and I'm familiar with them, so maybe I'm biased because we're pretty much all Cisco, so I don't know where it wouldn't be a good, yeah, I'm not sure if I'm honest.

Cisco Catalyst 9800 Series Wireless Controllers Feature Ratings

Wireless LAN
Not Rated
Zero-Touch Provisioning
Not Rated
WLAN Performance Monitoring
Not Rated
Topology Maps
Not Rated
Layer 7 Visibility
Not Rated
Power over Ethernet Support
Not Rated
Wireless Security
Not Rated

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