Customer Communication Experience Improvement System
March 09, 2022
Customer Communication Experience Improvement System
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Finesse
It helps us communicate closely with customers, something that undoubtedly helps us with sales and also increases profits because remote communication in these times has been on the rise and this tool has helped us achieve our goals professionally and with the scope we seek as an organization.
- Contact with customers on a larger scale
- Effective communication
- Shared calls
- Access to video calls
- I have no problems.
- It has worked for me.
- Customer increase
- Care in less time
- Functional and flexible
Communication is oriented to clients in a more direct way, it allows us as a team to organize operations and is a tool that is also collaborative, its functions go hand in hand with financial management in the cloud and its capabilities, in addition to its low cost for integrations.
Do you think Cisco Finesse delivers good value for the price?
Yes
Are you happy with Cisco Finesse's feature set?
Yes
Did Cisco Finesse live up to sales and marketing promises?
Yes
Did implementation of Cisco Finesse go as expected?
Yes
Would you buy Cisco Finesse again?
Yes