Cisco 8800 Series Deskphone Robust And Intelligent Design
March 08, 2023

Cisco 8800 Series Deskphone Robust And Intelligent Design

Nigel Sankar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Cisco IP Phone 8800 Series

Overall Satisfaction with Cisco IP Phone 8800 Series

Cisco's 8800 series phones are robust and does the job required for years.
Apart from that, the 8865 has a built in camera that has been proven useful for our company.
It is currently being utilized for video conferencing on a personal level. If your company does not utilize a video conferencing solution such as Webex, this product has been proven valuable for our internal use.

Pros

  • Video conferencing
  • Bluetooth connectivity
  • Robust design

Cons

  • A smaller design
  • Backlighting keypad
  • Touchscreen
  • Longevity of Cisco phones
  • It's reliability throughout the years
  • Would like to see a smaller design
When it comes to features, the 8800 beats them all. You have the option to select from different models to suite your situation.
addons such as bluetooth connectivity, usb support, integrated camera, desktop or wall mount design, from a lobby phone to an executive series, the 8800 series offers it.
With the higher quality in audio and video, the 8800 series has proven to be an asset to our company. Cleaner audio means someone no longer needs to repeat what was being said and the high quality video stream shows detailed high resolution imaging that are easy on the eyes.
Cisco has next day replacement options available. Troubleshooting with support is easy and stressless.

Do you think Cisco IP Phones delivers good value for the price?

Yes

Are you happy with Cisco IP Phones's feature set?

Yes

Did Cisco IP Phones live up to sales and marketing promises?

Yes

Did implementation of Cisco IP Phones go as expected?

Yes

Would you buy Cisco IP Phones again?

Yes

Cisco Unified Communications Manager (Call Manager), Cisco Unified Contact Center, Cisco Webex Room Series
Its a robust design so it doesn't break easily. The 8865 includes a camera which has proven useful for video conferencing.
It connect to bluetooth devices easily. Also supports USB connectivity. Sits well on your desk or can be wall mounted. Slimline handset for easy use that is not on the heavy side.

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