Collaboration partner
March 21, 2023

Collaboration partner

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Experience Management

The product was very useful in connecting people remotely during a lockdown situation. The software helps people to use different platforms like mobile, tablet, and desktop without any interruptions. I love the automatic attendance report after conducting the meeting and transcript option is the best in class which helps people to take meeting notes whenever it is required. One can start recording the meeting and share it with others through cloud platforms so that everyone is aware of what's going on.
  • Collaboration
  • Team calendar management
  • Attendance reporting
  • Meeting analytics
  • Meeting recording
  • add background for video calls
  • Whiteboard for discussion
  • Calendar integration with outlook and gmail
  • Collaboration
  • Polls
  • Events
  • Instant messaging
  • Increase in productivity
  • Morale boosting
  • Data analytics
  • Zoom
The Cisco Webex is much more secure in terms of managing business data plus the integration with the other product platform is making it a superior product to its peers. The simplicity of the design makes it different than products that are available in the market. I would recommend businesses to utilize the benefits of Cisco webex.

Do you think Cisco Webex Experience Management (discontinued) delivers good value for the price?

Yes

Are you happy with Cisco Webex Experience Management (discontinued)'s feature set?

Yes

Did Cisco Webex Experience Management (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Webex Experience Management (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Webex Experience Management (discontinued) again?

Yes

The product is very much used for collaborative projects from all over the world where it will help everyone to connect remotely without a glitch. If people are working in offline offices and having physical meetings then the product does not hold true but it will help you in taking notes through its subtitle feature along with an attendance report

Cisco Webex Experience Management (discontinued) Feature Ratings

Multi-channel customer feedback collection
9
Product usage analytics
10
Customer experience dashboard
8
Customer journey mapping
8
Churn risk scoring
8
AI-powered recommendations
9
Website A/B testing
9