Citrix Essentials was implemented speedily with technical requirements that met our organization's objectives
Anonymous | TrustRadius Reviewer
January 02, 2019

Citrix Essentials was implemented speedily with technical requirements that met our organization's objectives

Score 8 out of 10
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Overall Satisfaction with Citrix Essentials

Citrix Essentials is being used across the organization by our Information Technology group and our locations in 10+ countries. We use it in Finance and Accounting to connect to a virtual server in our secure data center, adding another layer of protection from fraudsters should a laptop or PC be compromised. We use this incremental layer of multi-factor authentication with Citrix Essentials to protect us in our sensitive applications.
  • It is flexible to log in, once you know how to do it, and then add and subtract applications in Google Chrome as the browser connected to Citrix Essentials.
  • We appreciate that we can have another complicated password plus the multi-factor authentication and this was relatively easy for IT to set up for us.
  • The price point was very reasonable since our IT group is currently a user and quickly deployed it to our finance department.
  • We found that our IT group had problems connecting Citrix to Firefox and Internet Explorer, Chrome was preferred. Not sure if this was Citrix or just our IT group's knowledge.
  • Our procedure manual would have been helped by easy screen instructions for the Citrix Essentials part of the implementation.
  • Not sure if this applies to Citrix, but online or virtual training would have helped for on-boarding its use.
  • Our department just saw internal costs which made the ROI positive.
  • Finance as well as IT did not have to hire consultants which additional saved us money and time.
  • Citrix seems quite upgradeable which meets our IT objectives.
Frankly, there were limited alternative products besides Citrix Essentials, and maybe we just need to learn more. We did not have the time to process complex Request for Proposals, obtain RFP responses, do a short-list, reference checks and a final selection with oral presentations, so IT helped Finance with moving forward and we appreciated their technical advice, speed, and guidance.
For fast setup and implementation, Citrix Essentials was an enabler for connection success, otherwise, we could have just wasted time on other alternatives. Seemed that it was more 'out of the box' which works for us since we don't have the financial resources for complicated implementations. If this was a major ERP implementation, not sure if this would be the most appropriate solution across many countries.