Citrix Gateway is very useful but has some limitations.
May 19, 2020

Citrix Gateway is very useful but has some limitations.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix Gateway (formerly NetScaler Unified Gateway)

Most of the organization is using Citrix Gateway. It is nice to be able to access things from your desktop, including folders from restricted drives, but the one problem I am having is accessing programs/software from my desktop. I had IT look at it, and they could not correct the issue through Citrix. I would have to log in through different software. The software I could not access is BNA's Interactive Forms.
  • Access folders from restricted drives from outside the office
  • Access desktop, view desktop from outside the office
  • Save documents to virtually any folder that you access in the office, outside the office
  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
  • I don't have access to the ROI information for our organization and for this product.
Citrix Gateway is a product that is very useful when working virtually. I would recommend this product. You just need to be aware of its limitations in trying to access certain other software products that are not compatible with it.
There are many benefits to using Citrix Gateway. And it has some limitations when used with other software products such as Microsoft Teams and BNA Interactive Forms.

Do you think Citrix Gateway (formerly NetScaler Unified Gateway) delivers good value for the price?

Yes

Are you happy with Citrix Gateway (formerly NetScaler Unified Gateway)'s feature set?

Yes

Did Citrix Gateway (formerly NetScaler Unified Gateway) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Citrix Gateway (formerly NetScaler Unified Gateway) go as expected?

I wasn't involved with the implementation phase

Would you buy Citrix Gateway (formerly NetScaler Unified Gateway) again?

Yes

Citrix Gateway is great to access folders that are saved on restricted drives when you are outside of the office. Citrix Gateway cannot be used for Microsoft Teams, which is used daily while working virtually. Citrix cannot be used for BNA Interactive Forms.