Classy is great for smaller non-profits!
Updated August 04, 2021

Classy is great for smaller non-profits!

Nick Shoff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Classy

Classy helps us with peer-to-peer fundraising. We have young people who are interested sign up for their own page, create a profile, and share with their family and friends. We also use it for fundraising pages. We have certain fundraisers throughout the year, and Classy helps us create beautiful pages that handle all the backend work and integrate with some of the other software we use. It has been beneficial to us as a small non-profit.
  • Beautiful Fundraising Pages
  • Easy Peer-to-Peer Fundraising
  • The fees are a little high
  • I wish there were more customization options for emails and page design
  • fundraising pages
  • automated emails
  • peer to peer fundraising
  • We have raised more money
  • We have seen more people participate in fundraising
CrowdRise has been better overall for us. They are both very similar, but CrowdRise was cheaper for our needs and integrated with more of the other software that we used. You can't go wrong with either, but we prefer CrowdRise over Classy. However, Classy has more expertise and resources when it comes to articles and help.

Do you think Classy delivers good value for the price?

Yes

Are you happy with Classy's feature set?

Yes

Did Classy live up to sales and marketing promises?

Yes

Did implementation of Classy go as expected?

Yes

Would you buy Classy again?

Yes

Classy is excellent for organizations that utilize peer-to-peer fundraising and several unique fundraisers a year. It is excellent for small non-profits who do not have the personnel or time to make our own pages or do the behind-the-scenes work. However, it is a little pricy for really small non-profits, and there may be better options out there, but this works if you want a great company with hundreds of online resources.

Classy Support

Classy has incredible support. They are available by phone and have called me several times to check-in and help me with questions that I had. Their newsletters and articles have been beneficial. They also give resources and how-to guides that we have studied and used throughout the year. We've been grateful for their expertise.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, as we are a small non-profit, we had to take their most basic services. We felt like the basic services already were a bit pricey so we didn't look at the premium services. However, if we could, the premium services looked great and we would be very interested if we had a bigger budget.
Their articles are amazing. Classy has fantastic resources and articles to support non-profits and organizations. We have received so much indirect support because of the resources they have on their website. We have not reached out for a ton of phone or email support but whenever we have, they have been excellent.