Item: NetApp Cloud Insights
Rating: 9
Author: Verified User

Overall Satisfaction with Cloud Insights

Use Cases and Deployment Scope

Cloud Insights is a product used by our DevOps team. We use Cloud Insights to completely monitor and optimize the public cloud computing system we have in AWS and GCP. The service definitely saves us time and helps us quickly spot problems and take actions that we would normally miss.

Pros and Cons

Pros

There's a free 30-day trial to make sure it's right for you
Data retention capability up to 13 months
Competitive pricing

Cons

REST API documentation could be better
Pricing is difficult to calculate using a Managed Unit

Return on Investment

It definitely reduced the troubleshooting time of the public cloud platform problems
Improved our SLA compliance

Alternatives Considered

Datadog and New Relic

Cloud Insights is a very compact service compared to others. This is very compatible with the service selection policy suitable for the purpose. So you really pay for the part of the product you need, which increases your financial efficiency and lowers start-up costs (time to learn the service and start using the service, etc.).

Support Rating

Cloud Insights provides a good support service. There is a lot of pre-made content (usage documentation, frequently asked questions, etc.) other than just the support you will get from a real person. I can say that everyone who works there is trying to help you as quickly and effectively as possible. They're also pretty good with their response time.

Key Insights

Do you think NetApp Cloud Insights delivers good value for the price?

Yes

Are you happy with NetApp Cloud Insights's feature set?

Yes

Did NetApp Cloud Insights live up to sales and marketing promises?

Yes

Did implementation of NetApp Cloud Insights go as expected?

Yes

Would you buy NetApp Cloud Insights again?

Yes

Other Software Used

New Relic, Datadog, Dynatrace

Likelihood to Recommend

I would be highly likely to recommended Cloud Insights to a colleague. It is definitely a successful product in optimizing costs, especially for companies with small DevOps and infrastructure teams. In such small organizations, the importance given to cloud products can lead to serious financial problems in the long run. Using Cloud Insights, it is very easy to optimize costs even with a much smaller team.

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