Overall Satisfaction with Collective Health
My company uses Collective Health, company-wide, to help each individual forecast and manage their medical expenses. Employees are able to refer to Collective Health for a comprehensive view of their medical coverage, and a breakdown of the costs associated with the utilization of any given medical service. Employees also use Collective Health to help identify the best medical profession and/or provider for them.
- Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
- Collective Health helps users locate the best medical provider and/or facility that is best for them
- Collective Health provides quick and reliable support channels to users
- Collective Health could allow users to set up alerts to ensure they are utilizing benefits that must be used within a given time frame
- Collective Health should allow users to "submit a claim" from other landing pages on their website
- Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
- Collective Health has significantly improved the experience of employees with the submission of medical expenses claims
The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.