Item: Collective Health
Rating: 9
Author: Rachel Friedlander-Holm

Use Cases and Deployment Scope

To my knowledge, Collective Health is being used across the company. Collective Health is a portal used for employees to access their healthcare information, schedule appts, check on benefits, etc.

Pros and Cons

Easy to navigate
Clear information provided

Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.

Return on Investment

Ease of navigating benefits, this makes me feel like I am a member of a broader community and fully supported in navigating my healthcare needs.

Alternatives Considered

I have not used products similar to Collective Health.

Support Rating

I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.

Key Insights

Do you think Collective Health delivers good value for the price?

Not sure

Are you happy with Collective Health's feature set?

Yes

Did Collective Health live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Collective Health go as expected?

I wasn't involved with the implementation phase

Would you buy Collective Health again?

Yes

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.

Collective Health Review

Overall Satisfaction with Collective Health