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One of the best tools for workflow management
June 05, 2018

One of the best tools for workflow management

Steward Copper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Comindware Tracker

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests that come through a web form and then processing the service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process and allows for successful management of hand-offs that a necessary between different teams.
  • Easy to tweak workflows and forms, so users can easily optimize without breaking stride
  • Successfully routes hand-offs between different teams
  • Adds transparency to workflows
  • A set of social collaboration tools
  • Open API is good, but not enough in my opinion. It lacks out-of-box integrations with popular web-services.
  • Added transparency to workflows
  • Increased throughput of clients
  • Increased client satisfaction
Comindware Tracker is a good choice for business units that should be following a defined workflow and require the ability to tweak it quickly from time to time. This workflow management software is also well suited for businesses that require following standard SOP (Standard Operating Procedures). Less appropriate for managing projects.