Concur Expense user for one year
Updated June 29, 2022

Concur Expense user for one year

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Concur Expense

Concur is used by my entire organization of thousands of employees across the United States. My organization is an amalgamation of tons of different business units, all of which work independently, but there are certain central functions that we share, including expenses and HR more broadly. When employees like myself travel, we are able to use Concur online or through the app to submit expenses and provide details on the trip. It is extremely helpful to have our corporate credit cards linked to Concur Expense as well as the fact that Concur Expense sends emails when new transactions have posted.
  • Concur Expense has lots of detailed drop down options for expense types
  • Easy to use interface
  • Great and helpful reminders when Concur Expense has new transactions that have posted
  • The symbols beside transactions are hard to understand — e.g. red error, green symbol, blue symbol, etc.
  • There are WAY too many boxes/fields for each transaction when only a select few require editing
  • Transactions don’t always appear or pop up chronologically, especially with ride sharing apps
  • Some other Expense apps show a map or physical route for taxis, Uber, etc., which help the user remember the ride, but I don’t think Concur Expense has that option so all rides look the same.
  • Seamless use
  • Allows for enhanced worker productivity since it syncs with credit card
  • Great way to remind employees of outstanding charges
My company used to use a proprietary technology so I can only compare it to that. The old technology we used, before being acquired, had a simpler, color-coded interface, and one thing I liked about it is that I could see which transactions had been approved (in green), which were pending (yellow), and which were rejected (red). I don’t think that’s as simple to see with Concur.
Concur Expense is great for all work travel. It does a good job creating a report type (e.g. the name of the trip) and moving different transactions into the report. Concur does a good job of grouping and enumerating the many transactions that one incurs while traveling. It is especially great because it links and syncs up with a company card.