Concur Travel and Expense Review
July 20, 2022

Concur Travel and Expense Review

Jeri Mize | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

I currently use Concur Travel and Expense and have started interfacing the postings to SAP.

Pros

  • Easy to set up
  • The interface to SAP postings was easy to manage for US company codes
  • Intracompany transactions were managed well

Cons

  • The VAT recovery for CA is not easy to work through - still struggling with CA implementation
  • Knowledgeable support for other tools that Concur interfaces with other tax pieces such as ONESOURCE
  • We have to have two resources on our contract - a Concur consultant and an SAP consultant and they do not seem to have any cross-product knowledge
  • Since implementing the automated interface to sap postings the work load for finance users has been reduces
We are on S4 Hana and this is where we have implemented the US interface to SAP for direct posting.
I work on the IT side for support and do not see the actual travel side but it has made the processing of my expense reports timely.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

The non-VAT recovery countries are rapid to implement with a knowledgeable SAP Concur consultant.

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