Item: SAP Concur
Rating: 7
Author: Verified User

Overall Satisfaction with Concur Expense

Use Cases and Deployment Scope

Concur Expense is used for travel expenses and to book travel. It helps find flights that are within acceptable company policies and regulations. It also finds hotels related to conferences you're trying to attend. Concur expense connects to your corporate credit card and pulls all transactions related to your recent trips. You can then open reports to submit for payments.

Pros and Cons

Pros

Easy to pull corporate card transactions to Concur Expense to open reports and submit them
Can book flights and hotels directly from there
Good support

Cons

Not very user-friendly. I sometimes find it difficult after 2 years of using it and end up calling customer service.

Return on Investment

Quick to book business trips and consistent among all my colleagues

Alternatives Considered

I don't know of any alternatives to this. Concur is the only expense tool I've used.

Other Software Used

Workbench Enterprise, Zoom Video Webinar

Likelihood to Recommend

I recommend it to small or large scale organizations but make sure you have enough explanations on the rules you have in place because otherwise every transaction you try to make will be followed by an error. The flight search functionality is nice but can definitely be improved to add more features and filters to it. For example you can search a full day, [but] you need to have a time frame.

Comments

Please log in to join the conversation

Concur Expense can easily pull credit card transactions to submit in a report

Software Version