SAP Concur Invoice - A Good Product if it's 2002
October 14, 2022
SAP Concur Invoice - A Good Product if it's 2002
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/2e04264c496b1bbd2bab30771bd003def4d694df/images/no_photo.png)
Score 1 out of 10
Vetted Review
Verified User
Modules Used
- Invoice
Overall Satisfaction with Concur Travel and Expense
We route all of our Accounts Payable invoices through SAP Concur invoice so they can be approved by the employee who purchased the software. We export invoices from Concur invoice into our accounting system, NetSuite, and manually pay out of NetSuite. We do not have payments initiated from Concur invoice.
Pros
- in my experience, poor Coding even with white glove service
- in my opinion, outdated user interface (have to squint to see)
Cons
- Poor Interface (circa 2000 style)
- White Glove service to check OCR still fails to clean up OCR data
- Downtime is a common problem at month end
- We had Concur Expense and this was easy to add to Invoice, but it was because we didn't have time to vet a new solution.
Do you think SAP Concur delivers good value for the price?
No
Are you happy with SAP Concur's feature set?
No
Did SAP Concur live up to sales and marketing promises?
No
Did implementation of SAP Concur go as expected?
Yes
Would you buy SAP Concur again?
No
SAP Concur Feature Ratings
SAP Concur Attributes
Evaluating Concur Travel and Expense and Competitors
- Product Reputation
- Prior Experience with the Product
We implemented Concur Invoice as we needed a quick way to get approval on vendor invoices and we had the existing Concur Expense. We have sunset both products and are fully switching to a new platform.
Comments
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