A convenient and simply way to manage all your travel and expense needs in one simple app
December 09, 2020

A convenient and simply way to manage all your travel and expense needs in one simple app

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

Concur Travel and Expense is used company wide in our organization to book all our work related travel around the globe. Anything from flights, hotels, car rentals, etc. This allows HR and Corporate to manage all our travel in one convenient place that's extremely easy for everyone to access and book their own travel.

Pros

  • Excellent user friendly mobile app.
  • Does a good job of keeping everything in one place.
  • Helps manage travel expenses.

Cons

  • User interface could be a little prettier, but it doesn't impact ease of use.
  • Can sometimes be a little slow to load based on your search filters.
  • Access to better corporate discounts.
  • All expenses are submitted in the same format.
  • Employees don't have to manually submit for reimbursement.
  • Everything is more automated.
By integrating Concur Travel and Expense with our HR systems it made expense tracking and reimbursement extremely flexible. Everything is easily managed within the mobile app and there's no longer a need to save receipts or send separate emails for reimbursement. By using this in conjunction with our Coupa expense management software we've greatly streamlined this process. It's also been easy to load in and manage all our corporate discounts in one place.
The fact that everything can be done from a convenient mobile app has freed most of the employees of needing access to a computer to book their travel needs and can do more on the fly as needed instead of planning ahead. Which as we now know with the pandemic has been extremely difficult. Our bookings are insured and we have a better range of options when needing to change existing reservations. It's also prevented us from needing to manage multiple systems or manually deal with the expense process.
With the ability to have multiple admins and easily manage who has access to what in the program we have a better grasp on making sure people are using the program as intended. It's very easy to change settings, add/delete users, and the setup time for new users is fairly quick for them to be up and running with minimal guidance.
Concur Travel and Expense does an excellent job of allowing our employees to book and manage all of their work related travel on their own but still have access to all our corporate discounts. With a convenient mobile app they can also do everything they need on the go and not need access to a computer. It does a great job of managing everyone's personal memberships and reward programs so they continue to have access to their programs. By keeping all our travel in one place it also allows us to better access all our corporate discounts.

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