It is a great tool although some improvement on UI will make it greater
December 16, 2020

It is a great tool although some improvement on UI will make it greater

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

It is used across the whole organization.
It is used for booking travels and hotels for conferences and it is used for submit expense for reimbursement.
  • Books travel and travel reminder.
  • Reimbursement submission and transfer to the upper level management for review.
  • Flight cost comparison.
  • The interface and search are not cutting edge.
  • The visualization definitely can be improved, some javascripts can help.
  • The categories of the selections need to be more classified to fix all situations.
  • Time saved and certainly improved efficiency.
  • Consolidate the company employee expense.
The trip management and reminder system is very smart.
The receipt organization is also good.
For example, for single item reimbursement submission, one thing to improve is to allow drag multiple pdf or png files for receipts submission. The current underlying UI design indeed look outdates compared with cutting edge UI design.
It is well suited for booking travels and getting reimbursement for company travel.
It is less suited when it does not have the right category for reimbursement and the user interface is not intelligent enough.