Expense and travel tool with Capabilities
January 25, 2022

Expense and travel tool with Capabilities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

Concur Travel and Expense has been our Budgeting tool for our organisation for a huge amount of time. We have been using concur for Managing Travel, Team Lunch, Work From Appliance granting, Food Bills, Broadband reimbursement and Book reimbursement. Our organisation provides a lot of benefits to the employees and managing them was always a difficult task. One way we achieved this during covid was moving all our expense management from inhouse tool to Concur.
  • Expense Management
  • Travel Apps integration
  • Image Recognition
  • Approval Workflows
  • Multi Currency approval
  • Report management and generation
  • More built in Plugins
  • Regional language support
  • Support to regional flights, food, and, cab applications
  • Faster Approval Workflow
  • Easy Payment Processing
  • Integration to Uber
  • Credit Card integration for Cashless workflow
We have integrated Uber, Flight apps, and Internal Payroll management apps to generate customized report for tax purposes and works well for each integration. The team had great support while integrating the features and helped us to do integration and rollout without having much downtime.
That will help us to make sure that employees do not consume much time in passing a job that includes reimbursement of their expenses in helping them to do the work. We were able to get a lot of feedback that Concur Travel and Expense has helped make their jobs easier. From the upper management side you are able to project the benefits that were given to the Employees and when does it cost. We were able to build customized workflows including multiple automatic checks before moving to the manual approval helping reduce the rejection rate.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

During the covid pandemic situation we had to approve vaccination to employees and at the same time provide Covid wellness supplies. We used Concur Expense tool for employees to upload their vaccination bills and we were able to automate workflow of expensing the amounts with proper guidelines. We were able to provide wellness supplies reimbursement to the employees. After this a wide array of expenses were moved to Concur.