Robust solution sure to save time and headaches
February 06, 2022

Robust solution sure to save time and headaches

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

Concur allows me and those employees at my company to seamlessly submit work-related expenses for reimbursement to our company. Whether it is for travel, lodging, overtime meals or similar expenses, Concur makes it easy for my colleagues and me to complete the reimbursement process in a hassle-free manner. Without Concur, receipts were previously sent to an office administrator, and that was an inefficient process not easily able to be tracked.

Pros

  • The user interface is easy to navigate.
  • The platform is intuitive and able to be learned quickly.
  • The ability to categorize expenses and allocate them to specific clients is very helpful.
  • Uploading receipts and other documents directly to the platform makes the expense reimbursement process very efficient.

Cons

  • The inability to track when the reimbursement has already been made would be helpful.
  • Multiple attachments are not allowed in a few scenarios, which can be frustrating.
  • It was a lot of work for my company to set up and organize expense categories, departments, accounts, etc.
  • Concur has saved employees of my company thousands of hours creating and submitting expense reports for reimbursement.
  • Concur has almost completely eliminated the time and frustration company office administrators must spend on the back end processing expense reports.
  • Employees are able to receive their reimbursements much faster than they otherwise would be able to.
  • With the time saved, my company's employees can focus more of their efforts on their work-related tasks that drive results.
My organization has integrated TripIt Pro and Uber with Concur Travel and Expense. TripIt Pro allows me to be able to have my entire travel itinerary in one place, receive necessary alerts and stay up to date should my flight get delayed, canceled, etc. Having Uber connected to Concur makes expensing ground travel very easy and efficient.
Concur Travel and Expense has saved my company time and money and enabled my colleagues and me not only to get reimbursed faster but experience much less stress and hassle when compiling and submitting expenses for reimbursement. Concur was a welcomed solution by my organization, and it has certainly improved employee satisfaction. Also, the functionality to add different colleagues who attended or shared in expenses is a game-changer.
Concur Travel and Expense has almost completely eliminated the time and frustration company office administrators must spend on the back end processing expense reports. Previously, expense reporting was a very manual, arduous, and inefficient process, but Concur has drastically improved that experience. Employees now have a centralized platform to submit and track their expenses, which was previously a pain point of employees before Concur was adopted by my company.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Concur Travel and Expense is well suited for those who consistently work late and must expense overtime meals, and corresponding receipts, every week. With multiple receipts per week, Concur can save a lot of time when submitting expenses. Concur is similarly also very helpful for frequent travelers, both in booking travel and submitting travel-related expenses for reimbursement.

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