Basics done well - period
July 20, 2022
Basics done well - period
Score 7 out of 10
Vetted Review
Verified User
Software Version
Standard
Modules Used
- Expense
- Travel
Overall Satisfaction with Concur Travel and Expense
I use Concur Travel and Expense to manage travel and expense and travel booking in compliance with company policies.
- Itemize invoices from partner companies/preferred vendors
- Manage approval flows according to Success Factors approval hierarchy
- Upload expense receipts
- Booking travel, the UI is not Friendly
- Sorting Criteria does not filter properly
- Itineraries do not match cheapest leg cost find elsewhere
- Hotel finding even in negotiated chains is spotty
- Overhead savings on T&E administration
- Efficiencies: Reduced time "wasted" by employees creating expense reports
- Automated compliance with policies and budget adherence
Selected Concur Travel and Expense due to compatibility with Success Factors, SAP Accounts Payable/Financials, Partnerships with Travel and Entertainment Providers.
SAP ECC Integration with Accounts Payable Success Factors Integration with approval hierarchies, personnel org lines.
No true innovations, covers all the basics.
Yes, the experience improved significantly from the prior, arcane fax-it mechanism.
Do you think SAP Concur delivers good value for the price?
Yes
Are you happy with SAP Concur's feature set?
Yes
Did SAP Concur live up to sales and marketing promises?
Yes
Did implementation of SAP Concur go as expected?
No
Would you buy SAP Concur again?
Yes
Using Concur Travel and Expense
| Pros | Cons |
|---|---|
Easy to use Technical support not required Quick to learn Feel confident using | Do not like to use Not well integrated |
Yes - The mobile interface works well. A lot of its usability depends on the individual company's choices on authentication, partnerships with vendors, credit card issuers etc.