Basics done well - period
July 20, 2022

Basics done well - period

Federico Conde | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

I use Concur Travel and Expense to manage travel and expense and travel booking in compliance with company policies.
  • Itemize invoices from partner companies/preferred vendors
  • Manage approval flows according to Success Factors approval hierarchy
  • Upload expense receipts
  • Booking travel, the UI is not Friendly
  • Sorting Criteria does not filter properly
  • Itineraries do not match cheapest leg cost find elsewhere
  • Hotel finding even in negotiated chains is spotty
  • Overhead savings on T&E administration
  • Efficiencies: Reduced time "wasted" by employees creating expense reports
  • Automated compliance with policies and budget adherence
Selected Concur Travel and Expense due to compatibility with Success Factors, SAP Accounts Payable/Financials, Partnerships with Travel and Entertainment Providers.
SAP ECC Integration with Accounts Payable Success Factors Integration with approval hierarchies, personnel org lines.
No true innovations, covers all the basics.
Yes, the experience improved significantly from the prior, arcane fax-it mechanism.

Do you think SAP Concur delivers good value for the price?


Are you happy with SAP Concur's feature set?


Did SAP Concur live up to sales and marketing promises?


Did implementation of SAP Concur go as expected?


Would you buy SAP Concur again?


Concur Travel and Expense works well for companies with an established travel and entertainment policies and enables compliance management and fraud detection.

Using Concur Travel and Expense

Easy to use
Technical support not required
Quick to learn
Feel confident using
Do not like to use
Not well integrated
Yes - The mobile interface works well. A lot of its usability depends on the individual company's choices on authentication, partnerships with vendors, credit card issuers etc.