Expenses submission in 5-10 minutes
Updated March 21, 2024

Expenses submission in 5-10 minutes

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense

Overall Satisfaction with SAP Concur

Concur Travel and Expense makes it easy to submit expenses. I capture the receipt and send it into Concur's mailbox, it appears in the Gallery for attachment to the expenses. With each item on the expense report, that process takes only a few minutes for the whole expense because of the corporate credit card items are already loaded into Concur Travel and Expense when I log in. Attaching those credit card items to a new report is one click. Altogether the process takes 5-10 minutes with each report.
  • Feed in of expense items from Corporate credit card processor
  • Automatic matching of expense type to expense items
  • Conversion of receipts from email or iphone picture to the Gallery
  • Room tax calculation is never 100% with small rounding - please let me edit that field when needed to get the expense report to tie out exactly to the total needed.
  • Would be great to have cheaper price to process expense reports based on complexity - 1 line report to renew membership dues should be cheaper than a 1 week trip report.
  • Concur Expense has reduced turnaround time for people to submit expense reports
  • Payables has more automation to book the vendor payments in a timely manner, and less accruals
  • Travelers are happy that they get their expense reports submitted in 5-10 minutes and get paid in the next pay cycle to avoid fees on their corporate credit card.
It's been more than 15 years since I've used another expense reporting product other than Concur Travel and Expense (and Gelco the predecessor Concur) that I don't know another product. This is a testimony to how well Concur Travel and Expense works that no one in the corporation wants to replace. Executives love it; Admins love it; travelers at all levels love how easy it is to complete expense reporting.
Two SAP ECC systems, corporate credit card transactions, bank integration with payroll to employees, bank integration to the corporate credit card company.
With a growing number of employees, more people are using Concur Travel and Expense. Over the 15 years at my current employer, the size of the Payables department has stayed the same. It's a testimony to how scalable Concur Travel and Expense is.
There is one admin and all employees love the ease of submitting expense reports. IT is involved in interfaces and implementing new company codes/cost centers in the system. It's a great standard for a multi-national company.

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?


Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?


Would you buy SAP Concur again?


Concur Travel and Expense is excellent for trip expense processing of a 1-week duration. After that, it gets complicated to add multiple weeks. Luckily most of my trips are for one week and can be completed in 5-10 minutes with my company's setup of expense reporting. Thanks for creating an easy way to report expense items, route them for reporting and store the reports online if I need to look up past trips before planning a new trip's cost.

SAP Concur Attributes

With the new features of Concur deployed in the last few months, the screens are intuitive and easier to complete. The enhancements are very helpful.
  • Matching receipts to transactions
  • Importing the transactions to a new report
  • Itemizing hotel bills
  • Editing the expense report title is a little tricky to find
It is easier for people to enter their expense report and get it in the approval queue. This allows the reports to be cleared faster.
There are many expense reports submitted each day from our global locations around the world and Concur is able to handle the volume.
Integration of cost center and GL accounts is relatively easy. Sometimes a value is missing and must be re-uploaded.