Easy Expense Reporting : SAP Concur is a mature tool for frequent Business travellers.
October 29, 2022

Easy Expense Reporting : SAP Concur is a mature tool for frequent Business travellers.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

Fidelity uses Concur Travel and Expense solution/software for recording travel expenditures/bills and expense requests - per diem or lumpsum as per attached receipts/bills. In our specific use case, any travel or expense request I submit requires two levels of approval. This is customizable as per admin choice. I generally raise requests and attach all my travel and hotel accommodation bills and get them approved first by my boss and then by a central reimbursement team. I generally map these requests to a particular charge code (sometimes shared by our Project, other times by the central team handling employee Travel budgets).
  • Receipt Attachment to Expense and Viewing in multiple formats.
  • Adding multiple expense items/ bills in a single request.
  • Allowing/Not Allowing certain specific charge codes mapping to expenses of varied nature.
  • Easier Friendly Web UI.
  • Simple single screen wizard for a standard claim.
  • Allowing for creating a new Expense claim by using an existing submitted Claim as template.
  • Easier Logs for Audit Purposes.
  • Accounting team faces no challenge generating aggregate level Expense Reports.
  • Reimbursement/Approval process flow status tracking is very simplified.
Ease of use and customizations are very large in Concur as compared to Zoho Expense. It can be used by both small and large corporations depending on the complexity of the approval process.
Not Aware of any ERP integration with Concur Travel and Expense within Fidelity.
Adding multiple bills in a single reimbursement Expense. Adding multiple expense types to a single claim. Ability to scan the bills directly from the Mobile app while on the go and no need to keep collecting the bills and wait till Business trip completion.
Admins can generate reports in various formats - In terms of expense types, Employees wise, Total expense on Trips/Specific Events or Conferences etc. Concur phone application is very effective and easy to use. I can start an expense report while still on the Go and in the middle of a Business trip while being on Subway/Bus and don't need to wait before completing my trip to start filing my expense details.

Do you think SAP Concur delivers good value for the price?


Are you happy with SAP Concur's feature set?


Did SAP Concur live up to sales and marketing promises?


Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?


Well suited for Intercity trips where all of the following: tickets, food, and hotel reimbursements need to be done in a single expense claim.

SAP Concur Feature Ratings

Employee Expense Reporting
Corporate Card Reconciliation
Customizable Approval Policies
Financial Document Management
Payment Status Tracking
Payment Audit Trail
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated