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Feature-rich feature flagging at an affordable price
July 21, 2022

Feature-rich feature flagging at an affordable price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConfigCat

We were in need of a decent experimentation tool and, in addition, a tool that also handles feature flagging (since they are very similar). In previous companies I managed, this was often built in-house. Still, in this scenario, we had quite a diversity of platforms between websites, mobile apps, and backend systems that implementing across all those would have been time-consuming. We needed to get something up and running quickly.
  • Lots of pre-built SDKs across a variety of environments and languages.
  • Enterprise features (2FA, SAML/SSO).
  • Customer support is top notch. Slack community quick to respond.
  • More complex segmentation rules (AND/OR)
  • First class support for experimentation (hold out/exclude groups)
  • Flag dependency/nesting
  • Client SDKs
  • Access to quick customer support
  • Multi-environment and custom attributes
  • Allowed us to migrate seamlessly from a major customer communication system to another, reducing end-user friction and production bugs by being able to turn features off if they didn't work as intended.
  • We went from zero experimentation to running 10-20 experiments concurrently across systems. Engineering teams are thinking in an experimentation mindset.
ConfigCat isn't 'battleship' class with tons of bells of whistles when compared to Optimizely or LaunchDarkly. Having said that, it does what we needed it to do and had a roadmap to add any functionality that we have felt as a shortcoming. ConfigCat is also a fraction of the cost. For a company that wasn't doing much, if any, experimentation or feature flagging, ConfigCat was the perfect fit for our needs. At the time of evaluation, GrowthBook didn't have mobile SDKs, which ended up being a deal breaker for us as we have both Android and iOS apps. The available out-of-the-box SDKs and features set at the price point for ConfigCat made it an easy purchase decision.

Do you think ConfigCat delivers good value for the price?

Yes

Are you happy with ConfigCat's feature set?

Yes

Did ConfigCat live up to sales and marketing promises?

Yes

Did implementation of ConfigCat go as expected?

Yes

Would you buy ConfigCat again?

Yes

If you are looking for an experimentation/feature flag style tool that is quick to adopt and provides enough functionality for light/medium use cases, then this is the tool for you. Additionally, they are growing and expanding their functionality and feature set so they can grow alongside you and your needs. The publicly accessible roadmap is also a great benefit to see where time is being spent on which feature next.