I Can Confirm It: Confirmit is an Excellent Tool
September 29, 2015

I Can Confirm It: Confirmit is an Excellent Tool

Jason Fryer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

18.5.3234

Overall Satisfaction with Confirmit

We use Confirmit as our primary survey programming tool. Whether the survey is for an end client or internal purposes Confirmit handles all of our data collection and also helps to facilitate reporting and analysis with the Reportal module. We also utilize the Data Processing module but only sparingly.
  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
  • The largest flaw of Confirmit's current version is a lack of support for Chrome. Confirmit is often the only reason I even have Internet Explorer open. They used to allow for full Chrome support with the usage of the Silverlight plugin but now that Chrome has disabled NPAPI support, there is no current workaround.
  • With Confirmit we are able to execute projects incredibly quickly. Often, if formats are held to certain limitations, on the same day as receipt of a questionnaire.
While I was not responsible for the decision to utilize Confirmit I am certainly glad to be using it instead of Dimensions. The interface, coding language, and flexibility of Confirmit are all superior to Dimensions in my opinion. I only programmed average complexity surveys in Dimensions so it is possible that there is some feature or flexibility that I did not get to experience but from my use, Confirmit definitely comes out on top.
  • Employee Surveys
  • Customer Surveys
  • Research Studies
Confirmit is an excellent tool for data collection and top-level analysis. With the ability to collect data across web, mobile, and even legacy CAPI environments it is flexible enough to cover almost any need. The analysis and Reporting tools are not as powerful or in-depth as stand-alone products but they are continually improving and are often all that is needed for most reports. Overall, updates and patches could be more frequent or address glaring needs in a more timely manner (such as Chrome support) but overall it is an excellent application and definitely beats out the other two enterprise level tools I have used.

Confirmit Feature Ratings

Survey templates
8
Themes
9
Custom logo/branding
9
Changes to live survey
9
Question design help
7
Multiple question types
10
Survey logic flexibility
9
Response tracking
9
Data export
10
Standard reports
7
Custom reports
10
Analytics
6
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
9
Compliance
9