ConnectWise Control for the SMB market place
May 22, 2019

ConnectWise Control for the SMB market place

Brian Marshall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

Connectwise Control allows our company to remote access client's workstations and servers hassle free.
  • You can set up your client's server with ConnectWise Control, so if you need access its just a matter of a couple of clicks.
  • For our business needs and usage, the software does all we need it to do.
  • ConnectWise Control has increased the efficiency of our technical support engineers.
For the SMB market place, Connectwise Control works very well and the cost is also within budget.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
Not Rated
Multi-platform remote control
10